We do not allow returns through eBay as people abuse the return policy and the sellers suffer. See our ratings and reviews if you have any questions with our honesty or products. If you receive your item and it does not work or not what you expected contact me within 48 hours of receiving it and we will return your money outside of eBay when we receive the item back in new condition. We apologize but we offered returns for over 2 years and simply got tired of being abused by dishonest people. Thank you for your understanding.