For parts or not working Defective Dell Inspiron 5502 15.6" Laptop Intel i5-1135G7 2.4GHz 8GB 256GB AS-IS  

Additional Information: 

Important Product Disclaimer:

The ownership of this laptop is non-transferable.
You will not be able to register this device with Dell for a warranty or be able to reset the BIOS password if locked.


  • This laptop has multiple issues including:
    Light spots and scratches on the LCD screen
    The BIOS is locked; Password not known
    Multiple keys did not work during testing
    The hinges are broken and the chassis is bent by the hinges and on the front of the palmrest
  • There is Windows 11 installed on a 256GB SSD; No drivers
  • There are scratches and some broken plastic on the chassis
  • This laptop will need to be purchased for part or to be repaired
  • Unless otherwise noted; the Audio has not been tested on this laptop. There maybe issues with the Audio hardware.
  • Laptop maybe missing screws from its case; if screws are included they may be stripped and will need to be replaced.
  • Unless otherwise noted; password and log-in information is not known
  • Operating System: Windows 11
  • This laptop maybe set to PXE boot; its boot order may need to be changed before you'll be able to install an Operating System
  • If you are not familiar with adjusting BIOS settings, please do not purchase this item.
  • Requires Power Supply/AC Adapter, Not Included, Includes Battery, Untested for Charge, Capacity, Cyles and Run-time, Sold AS-IS
  • If battery is not included, cables for the battery will also not be included.
  • The battery is a consumable item and, if included, is sold AS-IS with no guarantee of run time.
  • Please review all the pictures as items maybe missing, such as screws that attached the bottom panel.
  • Due to the limited testing there is NO guarantee on the functionality of this item. If you are not willing to repair or have this unit repaired, then do NOT buy this item.
  • We, unfortunately, don't have the equipment to fully test these laptops to discover the root cause to their problems.



  • This item will require Cleaning

    ***Please Read below***

    If an item needs to be returned for ANY reason, we request that ALL buyers open the return as “Changed Mind” and then list the issue or reason for the return in the comments. 

    We offer free returns so a return label will be provided by us, but following this request allow the return not to affect our metrics. This will greatly help out the buying / selling experience. 


    --Thank you--

    Price Match Guarantee?

    Yes, we do, send the eBay item number of the matching item (Condition, Brand, Model, part #), We will match and beat by 10% Or More. Include this information when you submit your offer!

    This item is For parts or not working please see pictures for overall condition of item. 

    30 Day Warranty

    This item is classified as being "F1 Collectable or Specialty Equipment" the purchaser accepts the following terms:
    1) Equipment has been inspected and verified but not tested.
    2) Customer accepts the equipment without testing.
    3) Customer will return all equipment that is not working for a refund and
    4) Customer will only sell the equipment to an end-user and
    5) Customer will provide to the R2 Facility, upon request, records that demonstrate the equipment was sold to an end-user, and:
    6) Accept returns of the specialty electronics for any reason at no charge to the end-user, and
    7) Offer no charge return of the specialty electronics for recycling.
     

    Product Functionality Description: F3 Key Functions Working (Appendix C) (See Categories Below)

    Cosmetic Description: (See Categories Below)


    Category Product Functionality Description
    F1 Collectible or Specialty Equipment 
    F2 Verified Specialty Electronics (Appendix D)
    F3 Key Functions Working (Appendix C)
    F4 Hardware Functional (Appendix C)
    F5 Refurbished (Appendix C)
    F6 Like New (Appendix C)
    F7 New in Box (Uncontrolled Stream)  
     
    Category Cosmetic Description
    C0 Not categorized
    C1 Damaged For Material Recovery Only
    C2 Used Poor - Heavy use and age
    C3 Used Fair - Moderate use and Age
    C4 Used Good
    C5 Used Very Good
    C6 Used Excellent
    C7 Certified Pre-Owned (Seller or Manufacturer Refurbished)
    C8 Unused
    C9 New Open Box 


    BRAND: Dell 

    MODEL: Inspiron 5502

    OPERATING SYSTEM: Windows 11

    Check The Operating System requirements with the manufacturer before making a purchase to determine if it will work for you.


    OPERATING SYSTEM COA (Software Not Included): None

    PROCESSOR TYPE: Intel Core i5-1135G7

    PROCESSOR SPEED: 2.40 GHz

    MEMORY:

    HARD DRIVE: -

    OPTICAL DISC DRIVE (ODD): NOT INCLUDED

    SCREEN CONDITION: Defective

    BATTERY: , NOT INCLUDED, IF INCLUDED IT IS AS-IS UNTESTED FOR CAPACITY OR
    RUNTIME AND SOLD AS-IS FOR PARTS OR REPAIR WITHOUT ANY WARRANTY.

    MANUFACTURER PART NUMBER: Inspiron 5502

    FUNCTIONALITY: Power On Tested, Powers On & Posts/Boots To Bios. But is Defective, see Condition Description

    ITEM CONDITION: For parts or not working

    POWER REQUIREMENTS: Requires Power Supply/AC Adapter, Not Included, Includes Battery, Untested for Charge, Capacity, Cyles and Run-time, Sold AS-IS

    RECOVERY DISK NOT INCLUDED.

    There is an Internal 4"x2" Asset Tag/Inventory Label on Item, This Does Not Impact The Items Performance.

    COSMETIC CONDITION

    Fair

    MANUFACTURER BOX CONDITION

    N/A
    Item does not include Manufacturer/Retail Box


    SHIPPING PACKAGE INFO

    PACKAGE WEIGHT:  7.00 LBS

    PACKAGE DEPTH :  20.00 X 7.00 X 14.00 Inches

    ITEM ID: 154901
    SKU:
    SB-154901
    STORAGE: RM-602B- Box: 07


    How do we pack your item for shipping?

    Minimum 2" protective cushioning on all sides.




    This auction only includes what is pictured. Accessories, remotes, software, power cords, cables, etc. are not included unless pictured.

    TERMS & CONDITIONS

    Warranty &  Returns:

    ITEM CONDITION: For parts or not working

    Unwanted Returns: Unwanted product returns will be subject to a 20% restocking fee and must have a Return Merchandise Authorization number (RMA#). Merchandise must be in unused condition only and in original unopened retail packaging. Original Shipping paid by Buyer is not refundable. 

    Changed My Mind, Doesnt Fit, Buyer’s Remorse Or Unwanted  Returns: Unwanted product returns will be subject to a 30%  restocking fee and must have a Return Merchandise Authorization number (RMA#).  Merchandise must be in unused condition only and in original unopened retail  packaging. Original Shipping paid by Buyer is not refundable. Return Shipping Will Also Be Deducted From Refund. 

    Defective Items: A customer must notify us within 30 days of receipt to request a Return Merchandise Authorization number & a Prepaid UPS Ground Shipping Label. We test all items claimed defective upon return, and if found to be in working condition, a 20% restocking fee will apply & the cost of the shipping label, in addition to Original Shipping paid by the Buyer not refundable. All items claimed defective must be returned to be tested for the defect before a refund is issued or an exchange is sent at no cost to the buyer.

    We do Right By Our Customers:

    We continually strive for complete customer satisfaction in the products we deliver and the services we provide, On the rare occasion you are not satisfied with your purchase or an item you purchased from us has a problem or is not what you ordered/expected, please Contact us First,  We do Right By Our Customers, Thank you.

    Most Items Ship Within 1 Business day: Our items are processed immediately upon receipt of your order. These items are picked and pulled from our facility and immediately begin being processed for shipment. As such, once an order has been placed, we are generally unable to cancel the order

    International Buyers – Please Note:

    Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.


    Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.