RETURNS & FAULTS

Compatibility Check – Important Before Purchase

Before purchasing, please send me your vehicle’s make, model, and year, along with the issue you’re trying to diagnose. The iCarsoft HD V4.0  is a powerful diagnostic tool, but compatibility varies between vehicles. I’ll confirm whether it fully supports your car’s systems before you buy, to ensure it works perfectly for your needs.

 

Same Day Dispatch Monday to Friday on all orders before 5.30PM

 

Returns will not be accepted for items that:

  • Do not fit if compatibility wasn’t confirmed in advance,
  • Were "purchased by mistake",
  • Were found cheaper elsewhere,
  • Or are no longer needed due to a change of mind.

We're here to help you get it right the first time — just message us before ordering.


Returns & Faults Policy

We’re committed to offering a fair and transparent experience for every customer. Please note the following:

  • Opened or used items can only be returned if a genuine fault is confirmed.
  • If you believe your tool may be faulty, please contact us before taking any further steps
  • All potential faults must go through our review process. This will firstly be a return of the item. We will carefully inspect the item, check if it has been used . If faulty, a refund will be issued.

While faults are rare, we take all concerns seriously and follow a consistent review procedure.


Fault Review Process

To assess the issue, the item must first be returned to us. We may request additional details during the review process to assist with diagnosis. Your cooperation helps us resolve matters as quickly as possible.

If a genuine fault is confirmed after inspection, we’ll promptly send you a replacement.

KEY FEATURES

 

KEY FEATURES

1: HD V4.0 5 inches heavy duty scanner with lifetime free Update 

iCarsoft HD V4.0 is latest developed heavy duty diagnostic tool. It’s the enhanced version of HD V3.0. It performs a comprehensive scan of all supported systems within your commercial vehicles. In addition to the regular 4 systems such Engine, ABS, Airbag and Transmission, it covers more complex systems diagnostic functions. With 5 inches touchscreen and Wi-Fi update. The HD V4.0 is specially made for truck mechanics, DIYers, and professionals. Give your aging cars satisfying routine maintenance to avoid costly repairs, a breakdown, or even a crash.

General diagnostic functions as following:

Version Information: Read the current version information of the ECU.
Read Fault Code: Read the DTC in the ECU memory to help technicians to identify the cause of the failure.
Clear Fault Code: Delete the existing fault codes.
Read Data Stream: View and capture real-time data from ECUs.

2: Pre-installed 37 brands:General diagnostic functions as following:
For CUMMINS, for DAF, for Mitsubishi (Diesel), for Sprinter (Diesel), for Toyota (Diesel), for USAFORD (Diesel), for Allison, for Ashok Leyland, for Bendix, for Mercedes-Benz (HD), for Bosch, for Caterpillar, for Detroit, for Doosan, for Eaton, for Eicher, for Freightliner, for Fuso, for HALDEX, for Hino, for Hyundai, for International, for Isuzu, for IVECO (Diesel), for Kenworth, for Mahindra, for MAN, for Paccar, for Peterbilt, for Renault, for Tata, for Volvo (HD), for WABCO_ABS (HD), for Western Star, for Mack, for Scania and for UD.

3:Support 8 hot service reset functions:
●DPF Regeneration
● Oil Reset
● Injector Coding
● Clutch Matching
● Brake-pad Reset
● SCR Reset
● Speed Limit Reset
●Cylinder Cut Out Test

4: HD V4.0 is a 2 in 1 OBD scanner:

The HD V4.0 code reader can scan engine module through OBD interface for both heavy duty and 12v vehicles.
a. Read and clear fault codes, turn-off malfunction indicator light (MIL).
b. O2 sensor test to check fuel efficiency and vehicle emission.
c. Display freeze frame data and retrieve vehicle information.
d. EVAP test for fuel tank system (Carbon canister test).
e. Display I/M readiness status (non-continuously monitored system test).
f. Request On-Board Monitoring test results for specific monitored systems).

5: Lifetime free online update:

In contrast to other OBDII scanner on the market that demand users to pay for updates, our HD V4.0 comes with 8 reset functions with lifetime free updates. Increasingly sophisticated software for better compatibility. And it’s one-click update after you connected with the Wi-fi.

7: Multi-language supported:

The HD V4.0 truck scanner supports English, German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish, Turkish, Dutch, Hungarian, Traditional Chinese, Korean, Greek, Slovak, Romanian, Arabic, Croatian, Slovenian, Finnish, Czech, Vietnamese, Swedish, Serbian, Farsi, Bulgarian and Danish.

8: Supplied with 3 OBDI adaptors:

OBD-6
OBD-9
CAT-9

9: Specifications:

Operating System: Android 8.1
Memory: 2GB
Storage: 64GB
CPU: MT6580 Contex-A74 1,3GHz
Screen Size: 5-inch
Battery: 3150 mAh / 3.8V
Bluetooth: BT5.0
Working Environment
 -10°C ~ 50°C (14°F ~ 122°F)
Storage Environment
 -20°C ~ 60°C (-4°F ~ 140°F)
Working Voltage
 5V
Working Current: ≤2.5A
Supported Protocols: SAE-J1850 PWM, SAE-J1850 VPW, ISO 9141, ISO-14230-2
ISO, ISO 14230-4 KWP, ISO 15765-4 CAN, J1708, J1939, CANFD

10: Packing list:

Carry Case
Main Unit
Main Cable
OBD-6
OBD-9
CAT-9
Charging Adaptor
User’s Manual
USB Cab

WHY CHOOSE HD V.40 ?

Top reasons to pick HD V4.0

Wide vehiclecoverage — It comes pre-installed with software for 37 majorheavy-duty vehicle brands (trucks, buses, heavy machinery).

All-systemdiagnostics — It can scan engine, ABS, transmission, airbagsand more complex systems (not just “engine only”).

Essentialmaintenance & reset functions — Offers useful servicefeatures such as DPF regeneration, oil-reset, injector coding, brake-pad reset,SCR reset, speed-limit reset, and cylinder-cut-out test. i

Dual-use:heavy-duty + regular 12 V vehicles — Works not only on bigcommercial vehicles but also acts as a standard OBD-II scanner for regularcars/vans.

Lifetime free software updates — You won’t have topay for future updates; the tool stays current as new vehicles and diagnosticsneeds appear.

User-friendly hardware — 5-inch touchscreen,intuitive interface, built-in Wi-Fi for updates, and overall robust build —suitable for professionals and DIY mechanics alike.

Return

Items may be returned within 14 days, provided they are in their original packaging and have not been installed or used. If the item is returned in a different condition, only a partial refund will be issued in accordance with eBay’s refund policy. Thank you.

Wrranty

Please note that the warranty covers replacement of the item only, not refunds.