· - Any problem with an Item must be reported within a 7-day period from the delivery date.
· - We will exchange defective or damaged Products if and ONLY if you provide proof it is bad.
· - Exchange Only on defective or damaged Electrical parts. No refund.
· - If a customer returns item by choice meaning not caused by defect or performance there will be NO Refund. Customer must pay for shipping back to themselves. If this is done, it will be regarded as a lack of paying attention and not reading of our Return Policy by the buyer.
· - We have “No Refund” and “No Warranty” throughout our listings stated at least 2 times minimum.
· - If items are damaged in TRANSIT, please notify us within 24 hours of receiving the Package or NO claim will be allowed.
· - Exchanges on defective or damaged items are free of cost to customer if we alerted during the 7-day notification period.
· - PLEASE include a note stating the 12-digit eBay Item Number when shipping back for exchange.
· - Shipping Costs are not refundable.
· - Please Call us at: 4-0-9-8-9-8-7-7-6-4 or use the eBay messaging system.
· - Customer is responsible for our shipping cost in the event item is returned due to an Invalid Address or Undeliverable as Addressed reason.
· - International Orders: No returns or refunds. We do NOT pay Custom’s fees, taxes, or duties.
· - Items are carefully packed. If damaged during shipment, we will assist with filing claims with the carrier.
· - Items sold “As Is” or “For Parts Only” cannot be returned for any reason.
Thank you for shopping with Northend Cycle.
Bill Travis
Northend Cycle
5560 Highway 105
Beaumont, TX 77708