Please see pictures aa there is some bend in the shoulder strap, and some creases in the leather from storage. Please let me know if you have questions.

The NWT COACH F72692 Paxton Duffle Blue Steel Pebble Leather Shoulder Crossbody Bag is a versatile and stylish accessory. Made of pebbled leather in a beautiful blue steel color, this medium-sized bag features a zipper closure, silver hardware accents, and a chain shoulder strap. Perfect for everyday use, casual outings, business meetings, or weekend getaways, this bag offers a perfect blend of functionality and fashion. With an inner pocket for organization and a lightweight design, the Coach Paxton Duffle is a practical yet chic choice for any woman on the go.