📦 Discoveryroot Sales Policy

🛒 Buying Tips

• Please contact us before purchasing if you are ordering two or more products.
• All items are brand new, original, and sealed.
• Shipping with a tracking number is provided for all orders.

🚚 Shipping Information

• We provide reliable shipping. (some areas may be excluded).
• All orders are shipped to the registered address provided.
• We do not process shipments during weekends or public holidays.
• Delivery may be delayed due to customs clearance in your country.

✈️ Expedited International Shipping (FedEx / UPS / TNT)

(Additional shipping charges apply)

📦 Standard International Shipping (Korea Registered Post)

🛃 Customs and Import Taxes

• Import duties, VAT, and any additional charges are not included in the item price or shipping cost.
• These fees are the buyer’s responsibility.
• Upon request, we can assist you with documentation to facilitate customs clearance.

🔄 Return Policy

• Despite careful inspection, damage or deficiencies may occur during transit.
• If you receive a damaged or defective item, please contact us immediately.
• We will do our best to exchange or refund the product.
• Please note that shipping charges are non-refundable.
• All returns must be pre-approved through prior communication with us.

🛠️ Warranty

• Most products are covered by a one-year manufacturer’s warranty.
• If the issue is due to a manufacturing defect, we will repair or replace the item free of charge.
• If the damage is caused by customer misuse or negligence, we offer repairs at a reasonable cost.

🌟 Thank you for shopping with Discoveryroot!

If you have any questions, feel free to contact us anytime.
We are committed to providing you with the best service possible.