PayPal is the preferred payment method.
All sales are processed and shipped within 1 day from finalized payment to the seller with the exception of national holidays and marked vacation periods. We do combine shipping on multiple purchases made at the same time to help.
Orders placed after 8am ET (5am PT) on Friday or the day before a holiday will be shipped the next business day. No orders will be shipped on weekends. Delivery can take up to 8 business days.
Tracking information is automatically sent to you when your order is processed. USPS tracking can sometimes take up to 24 hours to update.
We reserve the right to use the shipping carrier of our choice when free shipping is chosen by the buyer. Generally this will be UPS SurePost or USPS Ground Advantage but could also be other USPS or UPS product. If the buyer chooses a shipping option that is a paid option, we will use a carrier that meets the transit time and cost constraints that meet or exceed the option selected. If UPS Next Day or 2nd Day Air is selected, the product will still process the next business day and not same day.
Please Note that there will be a 25% restocking fee on any Return Claim that is due to Buyer's Error. Any damages to the item because of poor packaging will be deducted from a refund. To ensure the most out of your return please keep and return item in original packaging. Any part swapping will not be tolerated. Irresponsible buyers will be reported to eBay and will be unable to do business with us in the future.
Please contact us with any issues before opening a return case on eBay and we will work things out. Please do not start any type of case. Once you do the item can only be returned for a refund.
Feedback
Positive feedback is left automatically once we receive your payment.
Before leaving us neutral or negative feedback please email us and let us take care of any issue you might have. We take care of every problem that is brought to our attention and we answer every email that is sent to us. If we do not get back to you within 24 hours M-F please email us again.
All products are represented in true and honest condition and the seller does not make any guarantees or warranties on any item beyond as described. It is the buyer’s responsibility to understand in full their purchase and READ THE DESCRIPTION AND VIEW ALL PICTURES.
All new and factory sealed items must refer to the brand, manufacturer or production company's warranty for replacement or repairs and the seller assumes no liability for damaged or non-working items beyond the coverage of such warranties. All sales are final and no refunds or replacements of product or shipping costs are offered on any product from the seller.
Sales Tax
Ebay is the seller of record. Sales tax will be charged according to their policies. If you have any questions please contact Ebay directly.
International Orders
Any taxes, tariffs, or import fees are the responsibility of the buyer. We offer DHL Express shipping for our international orders upon request for an additional charge. Please contact us to make arrangements if you are interested in this service. We only pay for delivery of packages. Any orders that cannot be delivered for any reason, will not be returned to us as we do not pay for return service on any shipments.
When your package arrives you should make sure to take a copy of your invoice to the pickup location to prove payment of any VAT fees. You can get this information from your purchase history in eBay. There may also be additional customs fees that are not collected by eBay that we may request to be paid after the delivery of the package. These fees are different from the VAT that eBay collects and are not known until the package is deliver to the customer. We can provide a PayPal link to collect payment of these customs fees once they are provided to us by the carrier.
