 Device Testing We perform comprehensive tests using industry-leading software, ensuring items are fully functional and wiped of previous data. |
 Shipping Our items ship the next working day with DPD. Fully insured with tracking provided for peace of mind. |
 Device History Every device undergoes extensive background and history checks, ensuring safety in your purchase. Reports can be provided upon request. |
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Functionality Every device is fully tested and certified using Phonecheck’s industry-leading diagnostics software. We verify that all key functions including cameras, speakers, microphones, display, Face ID/Touch ID, Wi-Fi, charging ports, and more remain functional.
Refurbishment Each device undergoes secure data erasure and professional cleaning before shipment. If required, parts such as batteries & screens may be replaced with either original manufacturer (OEM) or high-quality third-party components to ensure full functionality and reliability.
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Refurbished - Pristine Condition No cracks, chips, or dents. The device is in pristine condition with minimal cosmetic wear. This may include very light micro-scratching or similar surface marks on the display or rear housing, which are not visible when the screen is in use. 85% battery health or above.
Refurbished - Very Good Condition No cracks, chips, or dents. The device is in very good condition with slight cosmetic wear. This may include small scratches, scuffs, or similar surface marks on the display or rear housing, which are not visible when the screen is in use. 80% battery health or above.
Refurbished - Good Condition No cracks, chips, or dents. The device is in good condition with moderate cosmetic wear. This may include noticeable scratches, scuffs, or similar surface marks on the display or rear housing, some of which may be visible when the screen is in use though this does not impact functionality. 80% battery health or above.
Refurbished - Fair Condition No cracks or chips, but the device shows heavy cosmetic wear. This may include substantial scratches, scuffs, dents, or other surface marks on the display or rear housing. Wear may be visible when the screen is in use though this does not impact functionality. 70% battery health or above.
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Why buy from Clove Technology?We are a trusted brand with a 30+ year history in the sales of smartphones to consumers and businesses. We only offer items that adhere to our strict policies, ensuring devices are securely wiped of previous accounts and data. Before being made available for sale, every device has been extensively tested to ensure they are fully functional with no hardware or software faults.
Warranty Our refurbished products come with a 12-month warranty. If a fault develops with your item, you can contact us through eBay messaging, and we can find a solution. The warranty does not cover accidental or liquid damage, with batteries also exempt due to standard reduction in capacity over time. Due to this product's age/refurbished status, the original water seal may be compromised. As a result, the device may no longer be water resistant. We recommend avoiding exposure to water or moisture to prevent potential damage.
Returns All items come with a 30-day money-back guarantee. Contact us through eBay messaging, and we can provide a replacement or a full refund. Please remove any accounts or passwords before returning your device to ensure you get your refund immediately.
Battery Health We check the battery health of our devices to ensure you will purchase a device you can trust. Details regarding the battery health of devices can be found in the product description above.
Box Contents Our devices will come supplied with a corresponding third-party charging cable. Original packaging may not be included. |
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