Shipping
We offer FREE shipping on all orders!
We ship within Three business days of payment, usually sooner.
We use a selection of shipping services such as UPS, FedEx, USPS etc.
Local pickups and combined shipping options are not provided at this time.
Return
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
Payment
We accept payment by any of the following methods:
PayPal
Please pay as soon as possible after winning an auction, as that will allow us to post your item to you sooner!
Feedback
Customer satisfaction is very important to us.
If you have any problem with your order, please contact us and we will do our best to make you satisfied.
Contact Us
If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.
Please visit our eBay store to check out other items for sale!
Thank you for shopping at our store.
Disclaimer
We are working with different suppliers in USA to deliver the item to your doorstep. If you have any issues regarding the item, Feel free to ask.
- Please make sure that all of the following conditions are met for achieving 4K@60Hz output: [A] Used HDMI to HDMI 2.0/2.1 Cable shorter than 15 feet in length. [B] Manually debuged into desktop mode and set 4K@60Hz output. [C] Set 4K@60Hz Output it in-game.
- Ensure that your handheld's protective cases do not exceed a thickness of 2 millimeters.
- Not compatible with AYANEO & Siwtch Game Consoles.
- The ROG Ally 30W Turbo Mode is perfectly supported with 100W power charger.
- DO NOT use HDMI to DisplayPort cables or adapters please.
- If you need to use HDMI Switch (the 8K one is better), make sure that the HDMI cable at both ends of it does not exceed 6.6 Feet.
- We recommend that you connect your Power Adapter (45W and above) while docking your Steam Deck to ensure stable operation of the output video and external devices.
- When running big games, too high image can put a large burden on the Steam Deck, which may be not capable of handling such high power consumption. You can reduce the picture quality of the game appropriately to reduce the latency of the external device during the game.