RETURN POLICY

 

IF PRODUCT FOUND DEFECTIVE BY THE BUYER, RETURN OR EXCHANGE IS ACCEPTABLE ON THE CONDITION THAT IT IS UNUSED AND IS IN ITS ORIGINAL CONDITION WITH ALL TAGS AND ACCESSORIES. BUYER IS RESPONSIBLE TO INFORM US WITHIN 15 DAYS AFTER THE RECEIPT OF ORDER AND REQUEST US TO OBTAIN AUTHORIZATION NUMBER (RMA) BEFORE RETURNING THE ITEM NO EXCEPTIONS,

MERCHANDISE RETURNED WITHOUT ORIGINAL PAKAGING AND TAGS MAY BE  SUBJECT TO 20% RESTOCKING FEE. BUYER MUST RETURN THE ITEM WITHIN 15 DAYS AFTER OBTAINING THE RMA. WE DO NOT GUARANTEE FOR THE FITNESS AS HORSES ARE ALL SHAPES AND SIZES IF A RETURN IS MADE ON FITNESS ISSUE, IT MUST BE NEW AND UNUSED CONDITION WITH ALL TAGS . RESTOCKING FEE OF 20% WILL BE CHARGED

Important: Please know that there could be a slightly color variation in the actual product as comparing of the picture