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Bidding and buying Please read every part of the listing carefully before placing your bid or committing to buy. This is even more important for listings with multiple option (colour, quantity, etc.). If there is any doubt as to the information provided, please contact me beforehand in order to clarify the details. All bids on eBay are binding, hence why an order cannot be cancelled anymore. Failure to complete a purchase will result in an Unpaid Item case.
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Postage and collection The preferential postage option is through Royal Mail or with MyHermes and UK Mail for heavier and bulkier items. Regardless of carrier, all items will be sent with proof of postage, tracking number and with the request for a signature upon receipt. I do not charge for packaging, so the postage costs shown are the actual costs for that specific service. Overseas buyers may contact me for a more accurate quote, as the postage tables do not cover every single destination accurately. Buyers are responsible for any import duties and taxes. Please note that I cannot mark as a 'gift'. Collection-only items are expected to be picked up within 7 days after purchase, unless otherwise agreed beforehand. Buyers are welcome to use a collection service, but they should make their own arrangements with the driver when it comes to insuring goods for transport damage. |
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Payment All payments must be made within 3 days of placing the winning bid, unless other arrangements have been made beforehand. Please contact me should any issues arise. Without any further communication, an Unpaid Item case will open automatically. Normally, payment should be made through PayPal only. However, for bulky, collection-only items, only cash on collection will be accepted. If a buyer wishes to use a third party to collect an items on their behalf, they should make their own arrangements with the driver for the payment to be made upon collection.
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Returns As a private seller, I cannot accept returns. It is therefore very important to check all the item specifics before buying. To account for difference in sizing, I always include actual measurements for clothing. Please check these against one of your own pieces to avoid disappointment. I always aim for high customer satisfaction, so all items are carefully checked prior to listing and once again just before shipping. Should you receive an item that you feel is significantly not as described, please contact me straight away. I am more than happy to look for a reasonable solution.
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