• Domestic shipping rates apply, discounts given for additional items.
• Orders are packaged and shipped daily during normal business hours. Orders are not processed during weekends and national holidays.
• Items are shipped according to shipping method requested at time of purchase.  Processing is 1-2 business days. Most orders are shipped within 24 hours Monday thru Friday. Morning orders are generally shipped same day.
• We only ship to confirmed address provided to us by Ebay.
• REFUSED DELIVERY OR UNABLE TO FORWARD: If a customer refuses to take delivery of an order, the customer will be charged all shipping fees associated with the order.
• LOST PACKAGES:  We cannot control the delivery methods of the U.S. Postal Service Military Postal Service, UPS, DHL or Federal Express.  All carriers may leave packages unattended at door steps, porches and back doors. It is critical that you take steps to secure your packages when they are delivered. If you do not receive a package and believe it was lost or stolen, please contact us through your order details and/or by phone. We will try to assist you in finding any misplaced package. Your local U.S. Post Office does have geo-tracking technology which tells them exactly where a package has been delivered.

Return Policy:

If you are not satisfied or would like to exchange your item, we provide a 30 day return policy.

-Returns must be received within 30 days of initial request
-Please package items carefully for return (items damaged on the return trip may not be refunded)
-Refunds (less original shipping and return shipping costs) are issued within 1-2 business days of receipt of original item sent
If the wrong item is returned the buyer must provide a prepaid shipping label if they want the incorrect item back. If the buyer does not provide a return label within 30 days, the item is forfeit. If the correct item is not received within 30 days, the refund will be denied

The product(s) MUST be returned in the same condition as shipped. If the item is returned damaged or otherwise unsalable and out of return policy window the return will be denied or 50% of the refund will be withheld. Pet apparel is non-returnable if worn and/or covered with pet hair. Items must be returned shipped packaged appropriately. 
-If you are returning a shoe PLEASE NOTE: A shoe box is not a shipping box item should be returned in proper shipping container.
-If state item defective or doesn't work - explanation is needed.
-If you feel description is inaccurate - please describe inaccuracy. We aim to show you accurate product information. Manufacturers, suppliers and others provide what you see here

Feedback:
-We appreciate positive feedback.
-If for any reason there is a problem or concern with your order please contact us for a solution. We appreciate the opportunity to resolve any problem by contacting us before leaving negative or neutral feedback.
-We pride ourselves on prompt, accurate service and making sure you are pleased with your shopping experience.
THANK YOU FOR SHOPPING WITH US