About us
My sisters and I, with the help of our parents, sell items on eBay to grow our college funds. We appreciate your support. We know you had many choices on eBay or online, but you choose us. We’ve been selling items on eBay now for over seven years. We encourage you to look at our feedback experience over this time. We enjoy bringing you great product items and excellent service and shipping fulfillment. We know receiving your item as described and in the time manner detailed is important; therefore, it is important to us.
Delivery and Shipping Details and Options
Each order is shipped within one (1) business day (24 hours) of payment received, Monday through Friday. Detailed tracking of your order will be included at no extra cost.Shipping with USPS STANDARD Mail Rates (First Class Mail / Parcel Post) is $14.99. This shipping service DOES NOT include insurance and can take up to 9 days for delivery depending on your location compared to our business here in Cypress, Texas.
Want this item much quicker and insured by USPS? Select PRIORITY MAIL for only $2.99 more.
Need your item even quicker? We offer SAME DAY SHIPPING SERVICE (purchase before 2 pm CST) when you select EXPEDITED SHIPPING which include Priority mail delivery. This service is just $4.99 additional cost above the Standard Mail Rate.
Returns
• Hassle free return/exchange, no questions asked! Your satisfaction is our priority.• Merchandise must be returned in its original condition and unopened packaging within 30 days for a full refund.• Items are not refundable after 60 days of purchase.• Shipping and handling is NOT refundable.• For any refund to be effective buyer MUST contact us to be issued a Returned Merchandise Authorization number (RMA#) and buyer MUST send the original item back to us (at buyers own cost).• It may take up to three (3) business days to process your return, after we receive your product.• We highly recommend return merchandise be shipped with confirmation/tracking number.
Contact us
• Our goal is to give buyers a great shopping experience during and after the purchase.• If you have any questions or concerns regarding your purchase, please email us through eBay Messages (Contact Seller).• Please give us 24 hrs to respond to your message (Monday thru Friday).• Please note we are not open to response messages on Saturday, Sunday, and Holidays.• When messaging, please include your eBay ID and Item number in the Subject line.
Note: We reply to all eBay messages. It helps us assist you faster if you can provide your Order ID number, eBay ID and the product you ordered in the message.
Feedback
Our goal is to earn your approval by providing excellent FIVE-STAR service. We work to provide great products on eBay with EXCELLENT SERVICE. We strive to get your purchase to you quicker than stated in the listing.
You have the opportunity to evaluate our products and service as FEEDBACK on eBay. We hope you’ll take a moment to complement our service. This is VERY IMPORTANT to us. POSITIVE FEEDBACK and 5-STAR RATINGS help our listings populate better on eBay. We work hard to provide EXCELLENT SERVICE to earn your positive feedback and 5-star ratings.
If you feel for ANY REASON you cannot leave us POSITIVE FEEDBACK and 5-STAR RATINGS, we want to know about it immediately. Yea, we’ve made a mistake or two in the past, but we’ve ALWAYS corrected it to our customers’ satisfaction. Please Contact Us if you are not PLEASED with our service.
We strive to offer our buyers the best service possible.