Shipping & Delivery Policy

• We ship using USPS, FedEx, and UPS from California, USA.
• Orders are typically processed and dispatched within 1–2 business days after cleared payment.
• Customers are responsible for providing a valid and deliverable shipping address. We cannot be held liable for delays or losses caused by incorrect address information.
• Shipments to APO, FPO, and Puerto Rico are available at domestic rates via USPS only.
• For orders with express or upgraded shipping services (including 2-day or expedited options), shipping charges are non-refundable in the event of carrier delays, provided the order was processed and shipped within our stated handling time.
  
  

International Orders 

• International shipping surcharges may apply depending on destination and carrier requirements.
• The buyer is responsible for all import-related charges, including but not limited to customs duties, taxes, VAT, and brokerage or handling fees.
• Due to hazardous material, carrier, or customs regulations, certain battery shipments may experience delivery delays, route changes, or cancellation. The buyer will be notified if the shipment cannot be completed.
• ​​​​If an order is refused, fails customs clearance, or is returned to the sender for any reason, the original shipping cost will not be refunded. Any return shipping fees will also be the buyer’s responsibility.

This product comes with a 1 Year Limited Replacement Warranty

​​​​​​​Our warranty does not extend to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.

All NON-SELLER mistake's / returns are subject to a minimum of 20% restocking fee, and the buyer is responsible for all return shipping expenses. Items that have been forwarded outside of the U.S will not be covered by our warranty.

In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refunds will be made upon receipt of the returned item.

We accept payment by any of the following methods:

• PayPal
• Visa
• Master Card
• American Express only​

We do not accept non-US credit cards.

We are proud rated A+ members of Better Business Bureau operated in Southern California, USA.

We strive to offer the best option available for batteries, generic power tools, and two-way radio products, that meet quality and cost efficiency.

Being both an eBay seller as well as a buyer ourselves, we understand your point of view and stand behind our products.

Your satisfaction is our top priority!

Office Hours: Open Monday through Friday, 10:30AM to 5:00PM PDT (Holidays excluded)

Please feel free to contact us with any questions regarding our policy, products, shipping status, warranty, and return details.