Lumex City LLC — CD/DVD Cleaning & Restoration

We’ve cleaned and restored over 10,000 discs.

Each disc is handled individually — no batch processing, no shortcuts.

We use professional resurfacing equipment and high-quality materials

to improve disc readability and overall condition.

We keep you informed throughout the process — from arrival to return shipping.

⚠️ IMPORTANT — PLEASE READ BEFORE SENDING

Our service is designed to improve playability, not guarantee like-new condition.

• ✅ Deep scratches, cracks, or label-side damage may not be fully repairable
• ✅ Some discs may still show visible cosmetic wear after service
• ✅ Severely damaged discs may remain partially or fully unreadable

By purchasing this service, you acknowledge and accept these limitations.

🔁 How It Works

1. Purchase the service

If you're sending more discs than listed, please message us first so we can adjust your order.

2. Pack & ship your discs 📦

Pack them securely to prevent damage during transit and send them to:

Lumex City LLC

PO BOX 2572

Hillsboro, OR 97123

• Use a tracked shipping method
• Send us the tracking number once shipped
• You cover shipping to us — we cover return shipping

3. Restoration process

Once your discs arrive, we begin the resurfacing process.

Turnaround time depends on the current workload.

4. Return shipping

We notify you once your order is complete and ship your discs back at no additional cost, including tracking.

📦 Return Shipping Methods

• Game discs: USPS Ground Advantage
• Music & movie discs: USPS Media Mail

🚫 Service Policy

• This is a service-based transaction — no refunds once work has started
• Results may vary depending on disc condition
• We are not responsible for pre-existing damage or data loss

💬 Need Help?

Have questions before or after your purchase?

Send us a message — we respond quickly and keep things straightforward.