RETURN INFORMATION:
Returns for any reason are accepted within 30 days of receiving product.
Must be returned in the same physical and functional condition to qualify for a refund.
NOTE:
All products are inspected prior to shipping.
However, in the rare case that your product is defective or missing an accessories,
PLEASE email us first BEFORE submitting a return request through ebay.
Replacements may be available and can be shipped promptly.
SHOCKERZ ELECTRONIX CUSTOMER SATISFACTION GUARANTEE:
We strive to be as accurate as possible in the description of our products. In a case where more clarity is needed, we welcome questions prior to and after purchases. Please feel free to email questions that will help with making informed purchasing decisions.
In the case where a listing discrepancy or product failure has occurred, we would greatly appreciate being allowed to resolve the matter in a prompt, efficient manner that will ensure customer satisfaction. We pride ourselves in providing excellent customer service as we greatly value our customers happiness and satisfaction above all else.