Online Trophy Shop is a family-owned business based in Perth delivering Australia wide, providing awards and trophies, plaques, medals, ribbons and glassware for sporting, educational and corporate needs. With our extensive range of products and services, we can full any customer demands and requirements. our trophy shop includes completely free laser engraving on our awards and trophies and we provide the benchmark in standard and service when purchasing trophies online.

For personalised engraved orders, please supply all details to be engraved during checkout or send us the details through ebay email once the order has been placed.

All payment to be ebay as per the eBay options.

All items are sent by Australia Post or by a courier service. Goods are usually despatched within 1-3 working days of cleared payment.

Please feel free to contact us with any questions through Ebay message seller.

No returns on any personalised engraved products.

No refund will be supplied or return accepted if the buyer originally supplied the incorrect information.
If an item is engraved incorrectly please supply a photo of incorrect item so that it can be compared to the information originally supplied. Incorrectly engraved plates will be rectified and re-posted, they all come with a peel n stick backing, to remove incorrect plate use a pin in one of the corners.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description.