1. There are no refund will be given of all transactions. If the items are defective or we send the wrong items, these the only cases we can return the items. If you think our item is not good enough to make you satisfy, we just sent you the correct item, but you want the refund, that's ok, you can sent us the item back, (the freight should be charged by yourself) and when we get the item back, we will give you the refund;

2. All defective situations must be reported and please provide the relevant photos to us within 3 days upon receipt of the items. After our confirmation, we will sent you a new correct item or make the refund for you. If there are any problems before you left the negative feedback, we will try our best to solve it with you. Customer's satisfactions & feedback are important to us.

3. All returned items must be marked with the eBay ID; buyer's email address; item number and returning reasons. We will deal with your problems as soon as possible. (If you haven't provided the relevant messages to us, we will handle it in 5 working days.)

4. If buyers have problems caused by your personal reasons, the responsibilities should be bear by buyer.