Primal packaging is an online packaging supplier specialising in the supply of industrial and heavy duty packaging.

We sell a wide range of packaging available in small or bulk quantities which are suitable for both home and business use.Our products range from an award winning reusable mattress bag designed for removals and storage use, to industrial bags and sacks such as one tonne bags and sandbags.

All of our products are high specification and made from heavy duty best quality materials but supplied to you at excellent prices.

We are a family owned company based in Liverpool. We are well established and have a full customer service team, factory and 40,000sq ft of warehouse space at our head offices in Bootle.

Our store opening times are:

Monday Thursday – 8.30am-5pm
Friday – 8.30am-4pm

Company Registration Details
VAT Reg No. GB 163 6286 52
Company Reg No. 551299

Payment can be made via Paypal- ‘PayPal is the easiest and most secureway to pay on Ebay. It is a ‘secure online payment method, which allows you to pay or get paid quickly and easily without sharing any of your financial information with us or any other users’.

Payment On collection - Orders can also be collected in person from our headquarters in Liverpool. Please contact us to place your order before arriving so we can have your order ready when you arrive.

We always provide fast and efficient despatch and delivery to all of the UK.

Shipping time: 1-3 working days

Please note: Standard delivery is to U.K mainland postcodes only. Any deliveries outside this area may result in an extra charge. This is a courier imposed charge. Once dispatched, we cannot be held liable for delays caused by our third party carriers.

We endeavour to despatch items on the same day (working days only). Please note: Same day despatch cut off time is 2pm GMT Monday- Thursday. Please contact us if you require the items urgently and we will do our best to accommodate your request.

Any orders placed on weekends and bank holidays will be despatched on the next working day.

We use third party carriers to deliver our goods. If you do not receive your goods within 5 working days, please contact us and we will track your parcel.

International orders. Please see specific listing for prices to international areas.

We offer a 14 day money back guarantee for UK orders.

In the event that your goods are faulty, damaged or not as described then we will offer a full refund, including the postage.

If for whatever reason you no longer want the goods, then the cost to send back the goods to us is your responsibility to return it to us in the same condition it was delivered.You will be refunded the cost of the order minus the postage & packaging.

Items must be unused and in the same condition they were delivered. Once we have received and checked over the goods we will issue a refund. Refunds take around 3-7 working days to go back into your bank.

Please contact us via eBay messaging system

We pride ourselves on providing excellent customer service and efficient and helpful responses to enquiries. If you have any queries you can speak to one of our friendly sales advisors on: