Bertie Gertie's
Be Our Guest Wooden Sign

IMPORTANT DELIVERY NOTIFICATION
Unfortunately due to the current situation there have been reports of severe delays within the royal mail network. On occasion items have taken approximately 10 working days to reach customers. Please only purchase if you are able to wait up to 14 days for delivery as we unfortunately cannot refund or send replacements until this time has passed. 

These are perfect to add to any spare/guest room to add a personal touch.

This sign is made from 3mm thick MDF. 
We can offer this in the natural form or painted and sealed (front side only).

We can offer a range of colours including metallic silver and gold. Please message us prior to your order to check we can accommodate your colour scheme.

The sizes of the plaques are listed below, they are approximate measurements only.

Small
Be = 10cm (h) x 10cm (w)
our - 7cm (h) x 9cm (w)
guest - 10cm (h) x 16cm (w)

Medium
Be - 14cm (h) x 16cm (w)
our - 10cm (h) x 14cm (w)
guest - 16cm (h) x 24cm (w)

Large
Be - 23cm (h) x 25cm (w)
our - 22cm (h) x 16cm (w)
guest - 25cm (h) - 38cm (w)


If you have any questions then please get in touch.

Multi-buy Offers
For any multi-buy discounts all items need to be added to basket and paid for in one single transaction where the cost of the free item/s will be deducted automatically at checkout. 
Unfortunately if these terms of sale are not met we will not be able to send any promotional items. 

Payment Information
We only accept Paypal Payment. 
We kindly ask that all items are paid for as soon as possible after clicking 'buy it now'. This allows us to post your item to you sooner.
We unfortunately can't ship any items until payment has been confirmed and any e-cheques and pending payments have cleared.

Shipping Information

We offer free standard 2nd class shipping on the majority of our items. 
All unpersonalised items will be dispatched within one working day of receiving payment (Monday-Friday) and you should expect to receive orders 2-3 days after dispatch (for orders sent RM48). 

We obtain proof of postage and delivery for all items, however in the very unlikely event that your item is lost or damaged in the post then please get in contact as soon as possible for us to resolve for you. We cannot treat an item as lost until 10 working days have passed, and any damaged items must be reported to us within 48 hours of receiving the parcel. 

Returns Information
If you are not 100% satisfied with your purchase you can return the product for a refund (excluding personalised products). We unfortunately cannot refund any postal charges and do charge a 10% handling fee on all returns. 
You can return a product up to 30 days from the purchase date.
Any returned product must be in the same condition it was received, unused and in the original packaging. 

We unfortunately cannot offer returns on any personalised items unless they have been misspelt (our error).

Thank you
Bertie Gertie's