Dear customer,
after the item shipped,if you have the following issue,Missing parts or pieces,Wrong item sent, Arrived Damaged, Not as described,Not working or defective and Not authentic, before you choose open a return or case, pls send messages to contact us , we will reply you in 1 business day, trust we will well solve those issues.
Thank you
· Manufacture: 20 years auto parts experience
· Constant pursuit: Professional technology, quality products and sincere service
· Purpose: Bringing Customers a nice online shopping experience
All products purchased from LONGHONGAUTO are covered by a 12-month warranty starting from the date of delivery.
If you experience any issues with your product, please contact us as soon as possible with photos or a short video showing the problem. Once the issue is verified, we will provide an appropriate solution, which may include replacement parts, a replacement unit, a return for refund, or partial compensation — depending on the situation.
What is covered:
What is not covered:
Please note that for issues not covered by warranty, the buyer will be responsible for any related costs.
At LONGHONGAUTO, customer satisfaction is our top priority. If you have any questions or concerns, please don't hesitate to reach out — we are always happy to help and will respond within 24 hours.