VERY IMPORTANT: Double check shipping address.
We are not responsible for incorrect or undeliverable addresses. Some of the packages cannot be delivered to a PO Box. Customer is responsible to ensure PO Box address given is deliverable by the shipping company. Package will be held until a valid physical address is provided. Customer assumes shipping charges incurred in shipping to undeliverable address.
We ship 98% of all orders the same or next business day after payment received/cleared. Please understand that once orders are shipped, we cannot control the transit times thereafter. Most orders will ship via USPS First Class/Priority Mail or FedEx/UPS or the best suitable carrier for the specific size of the product. We are not responsible for any changes to address after item has been shipped.
14 Days money back, please notify us within 14 days after you've received your purchased item. All return requests must be submitted through your eBay account. You have to obtain a RMA (Return Merchandise Authorization) number from us, and have the RMA number written on the return package. Buyers pay for return shipping fee. Items to be returned must be in resalable condition. All returns can be refund or exchange. Returns for refund are subject to a 15% restocking fee.
Please use the "Ask A Question" form above to contact us. Please note that we only work from 9am-5pm PST M-F but are OFF on the weekends so messages sent after business hours especially on Friday, will be answered the following Monday.
