About Us
The House of Mouth is a well established Australian
owned and operated business, whose primary aim is to offer genuine
teeth whitening and oral care products at heavily discounted prices.
Through the backing of
a key industry professional, we are aware that visiting the dentist and
looking after your oral health can not only be very costly but also
extremely time consuming. Our aim is simple… to reduce this!
Unlike many of our competitors we only offer high quality customer
support and products that strictly adhere to all ACCC rules and
regulations. We offer superior after market customer support and care to
assist in answering any questions, concerns or queries you may have.
The
House of Mouth is constantly growing and we are constantly updating and
increasing our product range, maintaining our competitive prices. We
are proud to boast a 100% Positive Feedback eBay Feedback rating and
proudly donate 50c from every online sale to charity.
Please read more about The House of Mouth by visiting our website.
Payment Options
The House of Mouth accepts a variety of online convenient payment options. As some customers prefer, we also accept phone, cheque and money orders.
Shipping Options
Domestic Services
WE STRONGLY SUGGEST: Express or Registered Post to include Tracking and/or Postage Insurance!!
(simply select your postage method at the eBay checkout)
The House of Mouth cannot be held liable for lost, damaged, stolen or undelivered parcels once lodged with Australia post.
International Services
- We
can also calculate custom postage rates for international addresses to
include additional postage options such as extra postage insurance,
signature on delivery and online tracking. Simply purchase your desired
eBay item and request the total shipping cost from us (with the desired
additional postage services) before making payment.
- Please Note:
If applicable, the buyer accepts full responsibility for additional
taxes, customs, import and any other country specific fees not already
charged by eBay or The House of Mouth. Under no circumstances will The
House of Mouth accept liability for these fees. The House of Mouth
doesn't accept liability or responsibility for lost, damaged,
undelivered or stolen items once lodged with Australia Post. It's is the
buyers responsibility to check with their local custom agencies and be
familiar with the associated regulations in order to determine the
importing requirements of this item.
WE STRONGLY SUGGEST: Registered or Express Post to include Tracking and/or Postage Insurance!!
(simply select your postage method at the eBay checkout)
eBay Feedback (100% Positive!)We
truly value each and every one of our customers and strive to provide
our customers with the highest possible quality customer service. We
have earned our 100% positive eBay feedback score through hard work and dedication.
If for some reason you have an issue with your order please 'My Message' us before leaving negative feedback. In almost all cases, the problem can be easily rectified through appropriate communication with us!
Remember, when leaving feedback for your purchase we simply ask you to leave 5 star ratings in each of the eBay detailed
seller ratings. This will ensure that we can continue to provide our
genuine, quality dental products at heavily discounted prices.
Returns Policy
Due to the unique nature of our products, results vary greatly from person to person and are dependent on
a variety of factors. It can take a number of months to eradicate tough
extrinsic stains, therefore, we cannot refund purchases unless the product is defective.
The
House of Mouth does offer a 30 day exchange back guarantee for all
defective items, provided that the product is returned in its original
state which includes: the original tax invoice, all original packaging
material, original manuals and instructions, vouchers, loyalty cards and
any accessories that were supplied with the order. In no circumstances will partial returns be accepted.
If
you believe you are entitled to a refund or exchange please contact The
House of Mouth immediately for further advice. If you are claiming you
have received incorrect product(s) and/or item quantities associated
with your order you may be asked to provide photographic evidence of the
received goods before a refund or exchange is offered.
Please view our full returns policy on our website for further information.
Terms & Conditions
All website and eBay sales are subject to our Terms and Conditions. Please read our Terms and Conditions before purchasing our products. A copy can be obtained from our website.