Delivery

• Delivery on all orders is typically next working day. Orders must be placed before 1pm to give the best chance of dispatching the same day. Parts that are not easily removable, or not already on the shelf, may go out the next working day instead.
• We always aim to dispatch items quoted as next working day on the day payment is processed, but we cannot be held responsible for goods a third-party courier does not deliver on time.
• Delivery is a separate contract and, once completed, is non-refundable.
• Body panels (doors, bonnets, bumpers, boot lids, wings, quarter panels and so on) and glass are not insured as standard. Extra insurance can be arranged with us and is explained at the time of purchase.

Inspect before you sign

• Please inspect all goods thoroughly on delivery, before signing, to check they have not been damaged in transit. Refunds are not always possible for goods damaged in transit.
• The words 'unexamined' or 'unchecked' on the delivery note are not acceptable. We cannot be responsible for refunding goods damaged in transit if they have been signed for in good order.
• If goods are damaged, do not sign. Refuse delivery and contact us before 4pm on the day of delivery, so that we can make a claim against the courier. If we cannot notify the courier the same day, a claim cannot be processed.
• If the driver does not allow time to inspect the goods, sign for them but delete any wording in the signature box saying the goods were 'received in good condition'.
• You must tell us about any loss, damage or delay within 24 hours of delivery, or of the day the shipment should have arrived, so that we can make a claim with the courier.
• Parts sold as damaged, spares or repairs are sold as seen unless stated otherwise.

Warranty

Parts are checked for condition, and tested where appropriate, before they leave us. They carry a minimum guarantee of 30 days and up to 12 months depending on the part. [State how the length is decided, e.g. by part type or grade.] Only parts shown on your invoice or receipt are covered, and the warranty is usually effective from the date of delivery.

• The customer is responsible for ordering the correct part when the part number is supplied. If a part is as ordered but the order was wrong, contact us immediately and return it within 7 days of purchase, at the customer's cost.
• Please tell us about any fault as soon as you become aware of it after fitting.
• If a part proves faulty in the warranty period, it can be returned for an exchange. If no exchange is available within 48 hours, a refund will be given.
• The warranty is void if the part is used for a purpose the manufacturer did not intend, improperly maintained, disassembled or damaged, overheated, not properly installed by a qualified mechanic, or tampered with (for example a broken seal or taken apart).
• All parts are marked with our company stamp or initials. Removing these marks invalidates the warranty.
• Parts must not be altered, modified or dismantled without our permission, other than routine service adjustments.
• We are not responsible for incorrect installation where a third party, arranged and paid for by you, fitted the goods.
• Title to the goods stays with us until paid in full with cleared funds. We reserve the right to cancel or decline any order, and any funds taken will be refunded.

Engines, gearboxes & drivetrains

• Engines that knock excessively, or develop excess blow-by or excessive oil consumption, within 90 days of purchase will be repaired, replaced or refunded.
• Accessories on an engine or gearbox (fuel systems, distributors, sensors and electronics, manifolds, water pumps, sumps and so on) are supplied free of charge and are not warranted. Timing chains, timing belts, and damage caused by their failure, are not covered.
• Belts, chains, gaskets, guides, pulleys, sprockets and seals must be replaced with OEM parts before installation. We do not guarantee oil leaks or the breakage of any belt or chain. Overheating voids the warranty.
• Cylinder heads are guaranteed not to be cracked or warped when purchased. Cams, valves and lifters are not guaranteed.
• Engines, gearboxes and drivetrains are drained of all fluids for carriage. You must refill with new oil before use, and have the unit fitted and adjusted by a qualified technician. Cooling, A/C and transmission systems must be flushed.
• The warranty is void if the unit has been taken apart (for example sump or head removed), has been fitted to a remapped, chipped or otherwise modified vehicle, or is not returned in the condition it was sold in with our identifying marks.
• 'Complete engine' means head, block and sump. Ancillaries left on the engine are free of charge and not covered.

Returns Terms & Conditions

We hope you are completely satisfied with your order from Motors in Motion Ltd, but we understand that sometimes a return is needed. Return the item(s) in their original condition within [30] days of receipt for a full refund. We will process your refund once we have received and inspected the part. Please send items back in their original (or similarly protective) packaging, with your order number and the reason for the return.

Damaged in transit

If an item is damaged during delivery, please let us know within 24 hours through eBay messages and include clear photos of the packaging and the part. This lets us deal with the courier claim quickly. Click here to report an issue (on the eBay app, tap Message seller at the top of the listing).

Failed deliveries

If a delivery fails through no fault of the courier or of Motors in Motion, any return charges we are billed will be passed on to the buyer. We are not penalising anyone for a mistake or a change of mind. We are only passing on charges we have to pay ourselves.

International returns

If you are returning an item from outside the UK, the customs declaration must clearly say "returned goods". We will not pay any import duty or charges on a returned item. If UK customs apply any, we will refuse the parcel and it will be sent back to you. For an international return, please message us through eBay first so we can arrange it, and give us full details of the fault. Click here to message us (on the eBay app, tap Message seller at the top of the listing).

Missing items

If something is missing from your order, please check your dispatch note in case it is being sent separately. If it is listed but not included, message us through eBay with your order number and details of what is missing and we will look into it. Click here to message us (on the eBay app, tap Message seller at the top of the listing).

Removed from: 2011 VOLKSWAGEN PASSAT. eBay compatibility is a guideline only. To make sure the part fits your vehicle, message us your registration or check the part number against your old part.

About us

We are a family-run business based in Worksop, Nottinghamshire, providing good quality new, used, and reconditioned parts for all your Volkswagen, Audi, Seat, Skoda, and Porsche needs.

Our business started out in 2000, where Andrew the founder set up working from a small unit where we held all the vehicles for breaking, dismantled them, and stored all the parts. Initially, we weren't specialised in any brands — we just broke whatever we could get our hands on!

Over the years we concentrated more on German manufacturers and then solely specialised in the VW, Audi, Seat, Skoda, and Porsche group. In 2005 we knew we needed more room, and moved into 2 large warehouses with a combined area of over 300,000 sq ft!

From here we doubled our team and continued to drive our business forward year on year. With a background within the motor trade for over 30 years, our dedicated team possesses highly detailed product and model knowledge, backed up by the latest main dealer parts system ETKA.

All our parts are available to be despatched to the UK, Europe, and Worldwide, and we welcome collection from our warehouses conveniently located between Nottingham and Sheffield.

As one of the UK's largest VAG group specialists, we pride ourselves on our knowledge, customer service, and environmental standards. We guarantee to be less on new parts than your local dealership, and used parts are offered with up to a 12-month warranty.

Contact us (on the eBay app, tap Message seller at the top of the listing)

Terms & Conditions

General

By accessing this website and/or placing an order with us, you agree to be bound by these terms & conditions. Title to the goods shall remain with us until paid in full with cleared funds.

Parts purchased will comply with the Sale & Supply of Goods Act 1994 and be of "Satisfactory Quality" unless specified at the time of sale.

The customer is responsible for ordering the correct part when the part number is supplied.

Each part will be checked for condition and tested where appropriate before leaving our premises. We are however reliant upon considerate handling by our courier company.

Parts will carry a minimum guarantee of 30 days and only parts shown on your invoice/receipt are covered by the guarantee/warranty.

Warranty is usually effective from the date of delivery.

Any faults that become apparent after fitting must be notified as soon as possible after you become aware of them.

This guarantee is void if any part supplied is used for any purpose not intended by the manufacturer, improperly maintained, disassembled or damaged, overheated, not properly installed by a qualified mechanic, or has been tampered with in any way (i.e. seal broken, taken apart, etc.). Please note all parts supplied are marked with our company stamp/initials — removal of these marks will invalidate your guarantee/warranty.

No parts may be altered, modified, or dismantled in any way (except for routine service adjustment) without our permission. Failure to comply with these terms will invalidate your guarantee/warranty.

We will not be held responsible for incorrect installation if a third party, arranged and paid for by you the customer, installed the goods.

If any part proves to be faulty during this period, it may be returned to us for an exchange. If no exchange is available within 48 hours a refund will be given.

In the event that a part is supplied as ordered but the customer had ordered incorrectly, we must be contacted immediately and the part returned to us within 7 days of purchase at the cost of the customer.

Motors in Motion Ltd reserve the right to cancel or decline any order at any time and for any reason. A refund of any funds taken will be initiated in this instance.

All body panels (doors, bonnets, bumpers, boot lids, wings, quarter panels etc.) and glass are NOT INSURED as standard. You may wish to take out additional insurance with us, which will be explained at the time of purchase.

Deposits for both parts and cars are non-refundable. This is to give us security over the outlay of work required to remove parts or prepare cars. This is non-negotiable.

Delivery

Delivery on all orders is typically Next Working Day. Orders must be placed before 1pm to give the best chance of dispatching the same day. Although every effort will be made to achieve this, certain parts that are not easily removable or already on the shelf may be sent the next working day instead.

We always aim to dispatch items quoted as being Next Working Day delivery on the day payment is processed, subject to the order being placed before our deadline. We cannot, however, be held responsible for goods not delivered on this basis by a third-party courier.

Delivery is a separate contract and once completed is non-refundable.

All goods should be inspected thoroughly upon delivery before signing to ensure that the item has not been damaged during transit. Refunds are not always possible for goods that have been damaged whilst in transit.

The words 'unexamined' or 'unchecked' on the delivery note/docket are not acceptable. We will not be held responsible for the refund of goods damaged in transit if they have been signed for in good order.

Parts sold as damaged/spares or repairs are sold as seen unless otherwise specified. Parts sold in this manner are exempt from return for a refund due to their nature.

If goods prove to be damaged, do not sign — refuse delivery and contact us before 4pm on the day of delivery. This is to ensure that if necessary, a claim can be made against the courier company. If we do not notify the courier company on the same day, there is no chance of processing a claim.

In the event that the delivery driver does not allow time to inspect the goods, sign the delivery note to obtain them but delete any wording in the signature box to the effect that the goods were 'Received in good condition'.

You must notify us about the loss, damage, or delay within 24 hours after delivery of the shipment, or the day the shipment should have been delivered, in order for us to make a claim with the courier.

Returns & Refunds

Goods once signed for are to be returned at the customer's expense.

Refunds will only be made upon the return of the goods to our premises.

Refunds may take up to 5 days to appear on your statement from the date on which they were actioned. The method of refund will typically be the same as that used to pay (credit card payments cannot normally be refunded via cheque or cash, for example).

Each part will be checked for condition and tested where appropriate upon return.

Items sold as 'Damaged' or 'Spare or Repairs' are sold non-refundable.

Parts returned without fault will be subject to a restocking fee of up to 25%.

For all items to be returned under any circumstances, it is the customer's responsibility to keep them in a safe environment and return them in as near to the same condition in which they were supplied as possible.

Engines, Gearboxes & Drivetrains

Engines that knock excessively or develop excess blow-by or excessive oil consumption within 90 days after the date of purchase will be repaired, replaced, or refunded.

Accessories that may come on an engine or transmission — such as fuel systems, distributors, sensors/electronic components, manifolds, water pumps, and sumps — are supplied free of charge and are NOT WARRANTED. Timing chains, timing belts, and damage due to their failure are not covered.

All Belts, Chains and Gaskets, Guides, Pulleys, Sprockets and seals need to be replaced before installation. We do not guarantee oil leaks or breakages of any belts or chains including but not limited to timing belts and chains, oil pump belts and chains, fuel system belts or chains. All the above it to be replaced with OEM parts not aftermarket. Failure to do so will result in warranty being void in any instant of failure of the unit. External gaskets and seals are not warranted — they need to be inspected and replaced if necessary before installation. If the engine is overheated, the warranty is void.

Cylinder heads are guaranteed not to be cracked or warped when purchased. Cams, valves, and lifters are not guaranteed.

All A/C compressors must have the A/C system flushed to remove any contaminants and the proper oils and refrigerant used. The A/C system also requires a new filter, dryer, and orifice tube when installed.

Transaxle and differential are guaranteed to work properly. We recommend gaskets and seals be replaced before installation. We do not guarantee against oil leaks.

Engine, transmission, cooling systems, and A/C systems must be flushed to remove contaminants.

Warranty is voided if the part(s) are not returned to us in the same condition in which they were sold, or do not bear the identifying marks which appear on all Motors in Motion Ltd parts.

Customers must state if ancillaries are required. If a request has been made stating 'complete engine wanted', this means head, block, and sump — it does not mean with ancillaries, as these may be sold separately. Any ancillaries left on the engine (e.g. water pump, cam belt) are given free of charge and are not covered by this guarantee.

All engines, gearboxes, and drivetrains will be drained of all fluids for carriage. It is the customer's responsibility to refill prior to use — any damage incurred as a result of not doing so will invalidate this warranty.

Engines supplied that are taken apart (removing sump, head, etc.) will also be void of any warranty from Motors in Motion.

Any engines fitted to vehicles that have been remapped, chipped, or had any software/hardware modification in order to increase power will also be void of warranty.

All engines purchased must be filled with new oil upon installation, and maintained & adjusted by a qualified technician. Failure to follow this procedure will result in the guarantee/warranty being rendered null and void.

Gearboxes & Drivetrains must be filled with new oil upon installation. Failure to follow this procedure will result in the guarantee/warranty being rendered null and void.

Exchange Unit – This means you are paying a lower price in exchange for returning your old existing/corresponding part. A refundable surcharge is taken usually at the point of sale and we reserve the right to withhold the return of the surcharge if the item is not returned 'like for like'. Old units must be returned to us no later than 6 weeks from the date of delivery for the new unit; we reserve the right to refuse any exchanges in excess of this time limit. Old engines must be returned in a serviceable condition.

Motors in Motion reserve the right to ask for the core unit to be returned to validate any warranty. Any exchange returned outside of this period will invalidate warranty unless prior agreement has been made.

International Orders – If you are ordering from overseas, please be aware that you may be subject to an extra customs charge when receiving your order in your country. Motors in Motion Ltd will not be held accountable for this charge and it is therefore your responsibility to pay whatever extra charges you may incur through importing.

Vehicles

All vehicles are sold "AS IS WHERE IS". "AS IS WHERE IS" means they are sold without express or implied warranty, including without limitation any warranty of fitness for a particular purpose or satisfactory quality. We expressly disclaim the accuracy or completeness of any and/or all information provided to you regarding the vehicles, whether provided in writing, verbal, or digital image form. Information is provided for convenience only.

You agree that you will not rely on vehicle information in deciding whether to purchase or how much to offer/bid on any vehicle. Vehicle information includes but is not limited to: make, model, year, condition, damage type, damage amount, driveability, accessories, odometer readings, mileage, vehicle identification numbers, title, repair cost, repair history, repairs needed, title history, service history, and total loss history. We expressly disclaim any and all representations (whether written or verbal), warranties, and guarantees regarding the vehicles we offer for sale.

The vehicles we offer for sale may be missing parts or components. We do not guarantee that vehicles will meet, or that they can be modified to meet, local emission or safety requirements, or that the vehicles are able to be or permitted to be repaired. In the case of hybrid, electric, or electric vehicles, we make no representation or offer any warranty that the batteries are included (or the right to use the batteries) within the sale. You may not acquire ownership or the right to use relevant battery packs and you should satisfy yourself of this prior to purchasing.

It is your responsibility to confirm, research, ascertain, inspect, and investigate to your satisfaction the vehicle offered for sale and any information prior to deciding whether to purchase or how much to offer on any vehicle.

You agree that all vehicles are sold 'AS IS, WHERE IS' and are not represented to be in a roadworthy condition, mechanically sound, or maintained at any level of quality whatsoever, or are capable of being repaired. The vehicle may not be fit for purpose as a means of transportation or for any other purpose and may require substantial repairs at your expense. The vehicle may not be of satisfactory quality, taking into account all considerations including without limitation the price you pay for any vehicle we offer for sale.

You acknowledge and agree that we have excluded our liability in respect of terms that would otherwise have been implied into the Contract of Sale under the Sale of Goods and Supply of Services Act 1980 (as amended) and the Sale of Goods Act 1979 (as amended and/or superseded) to the fullest extent permitted by law, including without limitation the terms relating to vehicles complying with their description and/or being fit for a particular purpose.

Given the nature of our business, the nature of the vehicles we offer for sale, and the fact that when purchasing you are a trade member, you acknowledge and agree that it is fair and reasonable in all the circumstances for us to rely upon the restrictions, limitations, and exclusions of our liability set out. You acknowledge and agree that before you purchase any vehicle it is expressly on the basis that these terms and conditions have been read and understood by you, and you accept that they are fair and reasonable.

If you have any questions regarding our terms and conditions, please give us a call for clarification!