Unopened. Had a warranty claim where they sent a new one, but I already purchased a different modem.

The ARRIS SURFboard SB8200 is a high-performance cable modem designed for Optimum internet connections. With a maximum downstream data rate of 1000Mbps, this modem is perfect for households with multiple users and devices. Its wired connectivity and Ethernet ports ensure a reliable connection for streaming, gaming, and other online activities. The modem is compatible with Cox Communication and XFINITY from Comcast, making it a versatile option for various internet providers. With a sleek white design and a model specifically designated for Optimum internet, the ARRIS SURFboard SB8200 is a top choice for optimizing your home networking experience.