Returns

The customer has 30 days to return genuinely faulty parts. The buyer is responsible for return costs. All our parts are spray marked and security tagged. The parts must be returned in the condition they were sent out. Any interference with our parts or the security tags will make your warranty void. A refund will be issued once the parts are tested and the security tags checked.

All returns and cancellations are subject to a 10% restocking fee of the item sale price.

Delivery

The parts will be dispatched the same day (if purchased by 1pm) with a 24 or 48 hour courier (depends on parcel size), barring any unforeseen circumstances. For the benefit of our courier, please leave a MOBILE contact number once you have purchased a part.

Upon receipt of part, please check for visible damage before signing for part as we will not be held liable for parts that are signed for, then claimed to be damaged.

Shipping prices quoted are for UK only. Shipping prices to Europe, Scottish Highlands, Ireland or America may vary, so please enquire before purchasing an item.

Here at Gala Motors Ltd, our main goal is customer satisfaction, and we strive to be the best. Please call us or message us via eBay should you encounter any problem or issue with the service we provide. We are here for the customer, and we will do our best to make your transaction with us a happy and hassle free experience.

Warranty

We have every confidence in our used parts we provide for sale. Therefore, every part we sell comes complete with a 3 month warranty to cover you against mechanical breakdown and offer peace of mind. Terms and conditions apply.

Business Warranty Terms and Conditions

Please note: All parts from Gala Motors must be fitted only by specifically trained automotive technicians and by an automotive VAT registered garage. Malfunction, damage or injury caused by inappropriate fitting of such components are out of our control and we cannot assume the liability for such events. Failure to do this would invalidate your warranty.

Please note:- Any parts Warranty would only be valid if a detailed invoice is provided to Gala Motors which includes a breakdown of parts and services used on installation and this must be provided within 30 days of purchase date and vehicle registration number and mileage recorded.

Replacement or refund will only be given if the goods are returned in the same condition as supplied with the security marks still visible and security tags not tampered.

Gala Motors will not reimburse any labour costs / charges involved with fitting, removal and / or changing of parts supplied by the company, under any circumstances. Malfunction, damage or injury caused by inappropriate fitting of such components are out of our control and we cannot assume the liability for such events.

Gala Motors will NOT cover any component which has been dismantled or tampered with (other than the replacement of standard service parts or components). Returns are void if you have dismantled or tampered with a part in any way.

Warranty voided if the vehicle is or will be modified and mapped.

Refund will be issued only if we cannot dispatch replacement goods within 72 hours after received faulty goods back.

Engine Warranty Terms and Conditions

Every 90 day engine warranty we provide are in the Business Terms and Conditions as well as the following:
• Engines must be correctly fitted with new cambelt kit, water pump, new engine cooling radiator & auxiliary belts, oil, oil filters & spark plugs. Any failure to follow these terms will invalidate this warranty.
• The term "complete engine" refers to the cylinder head & block and the components that make these up i.e. pistons, cam shaft etc. any ancillaries left on the engine e.g. water pump, cam belt, turbo, injectors, diesel petrol pump, etc are given free of charge and are not covered by this guarantee. Gaskets & oil seals are not covered. Any ancillary/service parts supplied with engines including water pumps, cam belts, turbos, injectors etc have NOT been tested. These parts are NOT covered by any warranty supplied by Gala Motors.
• Our Gala Motors warranty does NOT cover: Gaskets, Oils, Seals, Cam Belts, Timing Belts and Fan Belts, Any ancillary parts or damage caused by misuse, inadequate fitting, neglect, accident or continued use.
• Engine damage from the result of inadequate fitting of any of the above attributes will also void Gala Motors warranty.
• These components would be required to be installed by a VAT registered automotive garage.

Gearbox Terms and Conditions

Every 90 day Gearbox warranty we provide are in our Business Terms and Conditions as well as the following:
• Gearboxes come fully drained of oil. Gearboxes MUST be installed by competent VAT registered garage, filled with new genuine ford oil (new filters, adaption, programming where required).

Electrical Terms and Conditions

All electrical components must match a part number with your existing component. Installation and programming must be carried out by vat registered auto electrician company.

Wheels Terms and Conditions

Wheels warranty we provide are in our Business Terms and Conditions as well as the following:
• Wheels are not inspected for buckles and any other damages.
• Any damage that has been found upon arrival of the wheel must be reported within 7 days to Gala Motors.
• Gala Motors are unable to give warranty if impact damages have accrued after fitting and in this time frame.
• Tyres are provided on the wheel as free of charge and are NOT covered by any of Gala Motors Warranty.
 
Lighting Terms and Conditions

Lighting warranty we provide are in our Business Terms and Conditions as well as the following:
• Front, Rear and Interior lighting, Gala Motors do NOT cover any bulbs that are defective.

Body Panels Terms and Conditions

Body Panels warranty we provide are in our Business Terms and Conditions as well as the following:
• Gala Motors Warranty will only cover the body panel, all Internal parts / components are provided free of charge and not covered by Gala Motors warranty.