The replacement replaces the Play Station 4 ethernet controller chip.
You must exchange the item if:
- The console does not have internet when plugging in a LAN cable.
- The download or connection speed is lower than usual.
#Sony Play Station 4 CUH-10xxA series (CUH-1000A, CUH-1001A, CUH-1002A, CUH-1003A, CUH-1004A, CUH-1005A, CUH-1006A, CUH-1007A, CUH-1008A, CUH-1009A, CUH-1010A, CUH-1011A, CUH-1012A, CUH-1013A, CUH-1014A, CUH-1015A, CUH-1016A)
#Sony Play Station 4 CUH-11xxA series (CUH-1100A, CUH-1101A, CUH-1102A, CUH-1103A, CUH-1104A, CUH-1105A, CUH-1106A, CUH-1107A, CUH-1108A, CUH-1109A, CUH-1110A, CUH-1111A, CUH-1112A, CUH-1113A, CUH-1114A, CUH-1115A, CUH-1116A)
#Sony Play Station 4 CUH-12xxA series (CUH-1200A, CUH-1201A, CUH-1202A, CUH-1203A, CUH-1204A, CUH-1205A, CUH-1206A, CUH-1207A, CUH-1208A, CUH-1209A, CUH-1210A, CUH-1211A, CUH-1212A, CUH-1213A, CUH-1214A, CUH-1215A, CUH-1216A)
#Sony Play Station 4 CUH-12xxB series (CUH-1200B, CUH-1201B, CUH-1202B, CUH-1203B, CUH-1204B, CUH-1205B, CUH-1206B, CUH-1207B, CUH-1208B, CUH-1209B, CUH-1210B, CUH-1211B, CUH-1212B, CUH-1213B, CUH-1214B, CUH-1215B, CUH-1216B)

The return policy allows you to return the products if you are not satisfied with your purchase up to 30 days from the date you receive the product.
The products must be returned in the same condition in which you received them. Therefore, new products must be returned new, unused and complete. Second-hand products must not show additional damage or signs of use.

You can contact us if you need. In the contact information tab you will find all the necessary information.
Customer service hours are:
Monday to Friday: 10:00 - 14:00 / 18:00 - 20:00.