The replacement replaces the contact rubber on the buttons on the right controller (Joy-con) of the console.
You must exchange the item if:
-The buttons on the remote do not work or press.
-The buttons on the controller press only a few times.
-The buttons work alone without pressing them or the pressing remains fixed (button pressed)
#Nintendo Switch (HAC-001, HAC-001(-01))
#Nintendo Joy-Con (HAC-016)

The return policy allows you to return the products if you are not satisfied with your purchase up to 30 days from the date you receive the product.
The products must be returned in the same condition in which you received them. Therefore, new products must be returned new, unused and complete. Second-hand products must not show additional damage or signs of use.

You can contact us if you need. In the contact information tab you will find all the necessary information.
Customer service hours are:
Monday to Friday: 10:00 - 14:00 / 18:00 - 20:00.