Warranty, Terms & Conditions
Warranty Coverage
Only engines and gearboxes supplied by GP Metals & Spares are covered under our parts 3 Month Warranty. All other items are supplied with a 30-day return policy only, covering the cost of the part itself. No warranty is offered on ancillary, electrical, or body components.
Returns
If you have ordered an incorrect part (for example, where the part number differs), you may return it within 30 days of receipt using a completed Returns Form (see βReturnsβ section). Upon receiving the returned item, we will dispatch a replacement if available. If a replacement is unavailable, a refund will be issued, and you will be notified by email.
Return postage costs are non-refundable, unless the item was faulty or incorrectly supplied.
All returned parts must be in the same condition as supplied, complete with all security marks, seals, and labels intact.
Exclusions
GP Metals & Spares does not cover labour costs, fitting, removal, or any associated charges. Warranty or return coverage does not extend to vehicle damage, downtime, or consequential losses of any kind.
Inspection & Reporting
All items must be inspected upon delivery. Any transit damage must be reported within 24 hours, supported by clear photographic evidence (including the packaging and shipping label). Claims reported outside this period may not be eligible for investigation.
Tampering & Modifications
Any signs of tampering, modification, or attempted repair will void warranty and return eligibility.
Installation & Safety
We strongly recommend that all safety-critical parts be fitted by a qualified automotive technician. GP Metals & Spares accepts no responsibility for faults, injury, or damage resulting from incorrect installation or handling.
For full terms and conditions, please refer to our Business Seller Information below.
β‘ Please Note β General Electrical Components
All electrical components are used and graded and may show minor cosmetic wear consistent with previous use.
Each item is tested prior to removal to confirm it is in working condition, unless otherwise stated in the listing.
Please review all photographs carefully β the item shown is the exact part you will receive. In the unlikely event of loss or damage during storage, we will supply a replacement of equal or better condition, where possible.
π§ Fitment
Please ensure this component is correct for your vehicle before purchasing.
If you are unsure, contact us with your registration or VIN, and our team will be happy to confirm compatibility.
β οΈ Important Information
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Electrical components are sensitive items and may be damaged by incorrect handling or installation.
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Some parts may require coding, calibration, adaptation, or relearning procedures after installation.
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Professional installation is strongly recommended for all electrical components.
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GP Metals accepts no responsibility for faults, damage, or malfunction caused by incorrect installation, wiring errors, or improper programming.
β οΈ High-Voltage Components β Hybrid & Electric Vehicles
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Some items listed under this category may be high-voltage components used in hybrid or electric vehicles.
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High-voltage parts must only be handled and installed by qualified, HV-certified technicians.
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Incorrect handling may result in serious injury, electric shock, fire, or death.
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GP Metals accepts no liability for injury, damage, or loss resulting from improper handling, installation, or use of high-voltage components.
π¦ Delivery & Inspection
All electrical components are securely packaged for safe transit.
If your parcel arrives with visible damage, please photograph the packaging before opening, inspect the item immediately, and report any issues within 24 hours with clear photographs so we can begin an investigation with the courier.