PLEASE READ!

Important NOTE:

In order to process your request efficiently, please always send us your chassis number / VIN or the exact model name and year of manufacture of your vehicle.

Legal notice for the purchase of original spare parts and accessories:

1. Ordering and production: The buyer is informed that the desired goods will be ordered and produced specifically for the customer by the manufacturer. These are specialist retail goods that are not kept in stock.

2. Installation by specialist workshops: Motorcycle accessories and spare parts may only be installed by specialist workshops. In the event of a return or complaint, the buyer must provide professional proof of installation. A reduction in value is determined in accordance with the ruling of the Federal Court of Justice Ref.: VIII ZR 55/15.

3. Special configurations: Configured items such as top cases, side case sets or tuning packages cannot be ordered directly from the motorcycle manufacturers. We offer set items specially compiled for you, which are ordered and registered with the manufacturer. These specially prefabricated set items cannot be exchanged, returned or canceled. A reversal fee of 20% will be deducted from the purchase price in the event of cancellation, exchange or return in accordance with the ruling of the Federal Court of Justice Ref.: VIII ZR 55/15.

4. Electronic items: Items such as heated grips, gear indicators, automatic gearshifts, heated seats, rear silencers with special mapping, indicators, headlights, USB or Bluetooth sockets and fog light sets are generally non-returnable. These items must be installed electronically by a specialist workshop.

5. Defective goods: If goods are delivered damaged or defective, the full sales price will be refunded or the goods will be replaced.

6. Self-installation: Your own installed or attached items cannot be exchanged or a reduction in value will be determined.

7. Customs fees: Customs fees and import duties are to be paid separately by the customer and are not included in the price.

8. Delivery times outside Germany: The delivery time varies depending on the country.

9. Return shipping costs: The buyer always bears the return shipping costs.

10. No returns outside the EU: Items cannot be returned outside the European Union.

11. Delivery times within the EU: The delivery time in Germany and the EU is between 10 and 12 working days after receipt of payment. In rare cases the delivery time may be extended.

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13. Color deviations: Item images may vary in color.

14. Different images: Item images may show accessories or features that are not included in the scope of delivery.