We accept payment via eBay Payments only. This ensures a secure and seamless transaction process for both buyers and sellers.

Payment Details:

All purchases must be completed through eBay Payments.

We do not accept direct bank transfers, cash, cheques, or any other payment methods outside of eBay.

Payment is required within 3 days of purchase to avoid order cancellation.

Orders will be processed and shipped only after payment has been confirmed by eBay.

If you have any questions regarding payment, please feel free to contact us via eBay messages.

Shipping Policy
We are committed to fast and reliable shipping so you receive your order as quickly as possible.

Order Processing & Dispatch
Orders placed before 2pm (Monday to Friday) are shipped the same day using a 2-day shipping service.
Next-day delivery is available for £9.99 at checkout.
Orders placed after 2pm or on weekends will be dispatched on the next working day.

Shipping Methods & Estimated Delivery Times
We use trusted couriers to ensure safe and timely delivery.

Delivery times are estimates and may be affected by unforeseen delays such as weather or courier issues.

Tracking Information
Tracking details will be provided once your order is dispatched.
You can track your order via www.royalmail.com/track-your-item through your eBay account.

Shipping Restrictions
We do not ship to PO Boxes, military addresses (APO/FPO), or restricted regions.
International shipping is currently not available.

Lost or Delayed Shipments
If your order is delayed beyond the estimated delivery timeframe, please contact us via ‘Contact Seller’, and we will assist you.

Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

Returns Policy
We want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return guarantee.

Change of Mind Returns
If you change your mind, you may request to cancel the contract and return the item(s) within 30 days of receiving them. You are responsible for taking reasonable care of the item(s) until they are returned to us. Return shipping costs will be at your expense.

All returned items must:

✔ Be in their original condition with no signs of use
✔ Include all original accessories and packaging (if applicable)
✔ Be returned securely to prevent damage during transit

Before returning an item, please contact us via ‘Contact Seller' to obtain a return authorisation.

Refund Process
Once we receive and inspect your return, we aim to process your refund within 2-5 business days. Refunds will be issued to the original payment method.

IMEI & Serial Number Policy 
For security purposes, we record the IMEI and/or serial number of every item dispatched. If the returned item does not match the recorded IMEI/serial number, the return will be rejected, and no refund will be issued.

12-Month Warranty
All our devices are covered by a 12-month warranty against manufacturing defects. If your device develops a fault within this period, we will repair or replace it free of charge.

What’s Covered?
✔ Hardware faults
✔ Manufacturing defects
What’s Not Covered? 
✖ Accidental damage (e.g., drops, liquid damage)
✖ Unauthorised repairs or modifications
✖ Battery wear and tear over time
✖ Software issues unrelated to hardware defects

Before returning an item under warranty, please contact us via ‘Contact Seller’ for troubleshooting and to arrange the return.

We Value Your Feedback!

Your satisfaction is our top priority! If you're happy with your purchase, we’d really appreciate it if you could leave us positive feedback. Your feedback helps us continue providing great products and service.

If there’s any issue with your order, please contact us first via ‘Contact Seller’, and we’ll do our best to resolve it quickly.

We’re here to help and want to ensure you have the best shopping experience!

Thank you for your support!

We are always happy to assist you with any questions or concerns regarding our listings, orders, or policies.

How to Reach Us:

eBay Messages: Please contact us via eBay’s messaging system for a prompt response.

Response Time: We aim to reply to all messages within 24 hours, excluding weekends and holidays.

Important note:

Please avoid sending multiple or follow-up messages, as this will push your inquiry to the back of the queue and delay our response.

We appreciate your patience and look forward to assisting you!