All customers will receive a payment notification to the email address associated with their eBay account. Payment must be made within 7 days of making the purchase, or you will lose the right to the item or product purchased, and a non-payment dispute will be opened with eBay and PayPal to recover the closing fees of the sale. The items purchased are generally sent on the same day of purchase, depending on the time of purchase, for example, purchases made before 10am each day, the products are sent that same day and depending on the region or country to which it is sent, the customer receives it within 1-2 business days (except holidays).

Payments received after 12am, on weekends or holidays will be processed on the next business day.

The client's rights are protected by the Law on Information Society Services and Electronic Commerce in Spain and by the Law on General Contracting Conditions on the defense of buyers' rights. Therefore, the client has the right to cancel the contract, even partially, without any explanation and without charge, provided that said termination is notified to the address of Doctor Coches Online SL, Polígono Industrial Cami Dels Frares, Calle C, Parc 59, Puerta 3. CP:25190. Lérida. Such notification must specify the intention to withdraw from the purchase, the products for which it is proposed to exercise the right of withdrawal, attaching a copy of the order. The customer must return the product, at their own expense, prior essential return permission granted by Doctor Coches Online SL.
It is understood that the transportation risks for the return of the items are borne by the consumer. The consumer agrees to return the merchandise within 5 days from the return authorization from Doctor Coches Online SL for restitution.

All items must be received in the same condition as received, unused and completely intact, with the original packaging and any manuals, without any type of missing. Doctor Coches Online SL reserves the right not to accept returns if the previous conditions are not met, and therefore will charge all costs to the customer.

The right of withdrawal on the part of the customer will not apply in cases where the collection of the merchandise has been carried out and has been done in the store because in this case, the operation is transformed into a simple reservation completed in the purchase at the time of receipt or invoice from the store. Therefore it cannot be considered as an advantageous acquisition online or by mail and the relationship is maintained with the owner of the affiliate store in normal commercial establishments. The consumer will not be able to exercise this right for products made to specifications or clearly personalized, or that due to their nature cannot be returned or may deteriorate or expire quickly.

This work shows the general conditions of online sales through the property website, Doctorcoches, and management of Doctor Coche Online SL with registered office at Cami Dels Frares C/C 59.3 25190 Lérida registered in the Commercial Registry of Lérida n.1, volume 1467, folio 63, section, page 29595 - NIF B25814252
These terms and conditions, without prejudice to the exceptions expressly agreed in writing, govern the relations between the merchant, Doctorcoches, and the client, private or professional.
All purchases made through the site are governed by the general conditions of sale indicated below. All buyers' data will be treated in full respect of Italian privacy law (Art. 30 Legislative Decree 196/03).
For more information visit the Privacy Policy section of the site.
1.(General conditions):
All sales, delivery and payment methods are shown in detail in the different sections of the site and during checkout. They must be considered an integral and substantial part of this contract. The conditions applicable to each individual order will be those that appear on the site at the time of the order. The images and colors of the products offered for sale may not correspond exactly to the real ones due to the Internet browser or monitor used.
4.(Prices):
At the customer's expense it will be applied exclusively to the calculated time of the order, without any consideration of price increases or decreases, even for promotions, made before or after the purchase is completed. All prices include VAT, but do not include customs fees to be considered by the buyer where applicable. The cost of delivery is not included in the price of the products.
5.(Acceptance of orders):
The order placed by the customer will be binding only if the entire process has been completed to the end in a regular and proper manner, without any evidence of error messages from the site. Doctor Coches Online SL does not accept the purchase of products not expressly requested by the client.
6.(Confirmation):
In their email, the customer will receive the order confirmation with a summary of the products, their prices, the date and time of delivery and the general and special conditions applicable to the order itself. For any anomaly you must contact our after-sales support. Doctor Coches Online SL will not be responsible for any delays that may have occurred during the transportation of the product.
8.(Products not available and purchase limitations):
Doctor Coches Online SL will not be responsible in any way for the temporary or permanent unavailability of one or more products. In the event of non-availability, even temporary, of the required products, Doctor Coches Online SL will immediately inform the user in accordance with the provisions of the Law on Information Society Services and Electronic Commerce in Spain (LSSICE)/2002 and Directive 2011/83/EU of the European Parliament and of the Council, of October 25, 2011, on consumer rights and will not charge the customer the corresponding price or, in the case of payment advance, will reimburse the customer for the purchase when the request is received.
9.(not delivered to the recipient):
Doctor Coches Online SL will not be responsible in any way for the temporary or permanent unavailability of one or more products. In the event of non-availability, even temporary, of the required products, Doctor Coches Online SL will immediately inform the user in accordance with the provisions of the Law on Information Society Services and Electronic Commerce in Spain (LSSICE)/2002 and Directive 2011/83/EU of the European Parliament and of the Council, of October 25, 2011, on consumer rights and will not charge the customer the corresponding price or, in the case of payment advance, will reimburse the customer for the purchase when the request is received.
10.(Payment):
The purchase can be paid by the customer at his choice as follows:
- Bank Transfer
- Credit card
-PayPal
11.(Invoice):
Doctor Coches Online SL complies with current legislation on billing (article 615 of the ET), and the regulations by the national government (for example, decrees 1165 of 1996 and decree 1001 of 1997) and the various doctrinal pronouncements of the Tax Administration (for example, the Special Billing Concept 85922 of November 1998). If you need an invoice, you must request it in the order through the way provided in the payment process, providing your tax and/or VAT code. Invoices will not be issued if in each case the invoice is not explicitly requested in the purchase order.
12.(Right of withdrawal):
The client's rights are protected by the Law on Information Society Services and Electronic Commerce in Spain and by the Law on General Contracting Conditions on the defense of buyers' rights. Therefore, the client has the right to cancel the contract, even partially, without any explanation and without charge, provided that said termination is notified to the address of Doctor Coches Online SL, Polígono Industrial Cami Dels Frares, Calle C, Parc 59, Puerta 3. CP:25190. Lérida. Such notification must specify the intention to withdraw from the purchase, the products for which it is proposed to exercise the right of withdrawal, attaching a copy of the order. The customer must return the product, at their own expense, prior essential return permission granted by Doctor Coches Online SL.
It is understood that the transportation risks for the return of the items are borne by the consumer. The consumer agrees to return the merchandise within 5 days from the return authorization from Doctor Coches Online SL for restitution.

All items must be received in the same condition as received, unused and completely intact, with the original packaging and any manuals, without any type of missing. Doctor Coches Online SL reserves the right not to accept returns if the previous conditions are not met, and therefore will charge all costs to the customer.

The right of withdrawal on the part of the customer will not apply in cases where the collection of the merchandise has been carried out and has been done in the store because in this case, the operation is transformed into a simple reservation completed in the purchase at the time of receipt or invoice from the store. Therefore it cannot be considered as an advantageous acquisition online or by mail and the relationship is maintained with the owner of the affiliate store in normal commercial establishments. The consumer will not be able to exercise this right for products made to specifications or clearly personalized, or that due to their nature cannot be returned or may deteriorate or expire quickly.
This right can only be exercised by consumers, so all purchases made for non-business or professional purposes, which is where a reference to VAT is inserted in the order form, do not enjoy this right.
This right cannot be exercised by consumers who have requested the issuance of the invoice.
13.(Responsibility):
Doctor Coches Online SL guarantees compliance with product quality standards; It is excluded from any liability related to the poor condition of the products due to inadequate handling after delivery.
Doctor Coches Online SL disclaims any responsibility for any direct or indirect damage of any nature or in any way in which it occurs, as a result of the use of the Site and/or the news, photos and information contained therein.
Disputes relating to the execution of the service that could be raised, under penalty of forfeiture, within 30 days after delivery of the products.
The consumer and/or client from the moment he receives the damaged goods or seeks to return them to the carrier has direct and exclusive action against the cabin itself. The latter is also responsible for the delay in delivery of the goods to the recipient. Mondoautoricambi srl., in such cases, must be considered exempt from any liability for loss or damage (damage) to the goods from the moment of their unconditional delivery to the carrier for transportation.
In case of partial loss or damage not identified at the time of delivery, the consumer and/or client must notify the company, under penalty of forfeiture, of the damage that they have just become aware of and no later than eight days from receipt by registered letter with acknowledgment of receipt.
Doctor Coches Online SL is not responsible for any fraudulent or illegal use that may be made by third parties of credit cards, checks and other means of payment, in the purchase of products, and is not, at any time, part of the procedure.
The images of the products published on the site are indicative. In the absence of specific indications in the order notes, there will be no regrets about the lack of correspondence or conformity of the purchase.
30.(Guarantee):
The products sold by Doctor Coches Online SL are guaranteed for one or two years from the date of purchase from the manufacturer. This service is provided directly by Doctor Coches Online SL, which acts as an intermediary between the client and the manufacturers of the products sold.
The consumer (any natural person who, in contracts for the sale of consumer goods, acts for purposes other than his entrepreneur finally carried out, and in any case the purchase using the tax code and not the VAT number), if within a period of two years from the delivery of the purchased goods, manifests the lack of conformity with the contract to be considered already at the time of delivery, has the right to ask Doctor Coches Online SL, which requires, at his option, to repair or replace the products. If the requested resource is objectively impossible or excessively expensive compared to the other one, Doctor Coches Online SL proposes another solution to the Consumer. When the consumer requests or accepts the repair resource, the appropriate period will be determined by express reference to the timing of the repair service centers. For this reason Doctor Coches Online SL is not responsible for delays in the execution of the corrective repair measure.
The consumer, when he does not accept the form of alternative solution, may request, at his option, an appropriate reduction in the price or the termination of the contract, when one of the following conditions:
a) repair or replacement is impossible or prohibitively expensive; b) the seller has failed to repair or replace the goods within a reasonable time; c) the replacement or repair carried out previously has brought greater inconvenience to the consumer. To determine the amount of the reduction or the amount to be refunded, the level of use that the product has had is considered. It is up to the Consumer to prove that it is a lack of conformity that existed at the time of the conclusion of the contract, unless it does not manifest itself within six months after delivery. The defect report must be made within two months of discovery, subject to expiration
Doctor Coches Online SL, after essential communications by email, may authorize the return of the product for tests to be carried out at the service center of the corresponding manufacturer.
The return costs will be paid by the consumer. Returns sent "at the recipient's expense" will not be accepted unless previously agreed with the seller.
Doctor Coches Online SL reserves the right to charge the client for the expenses incurred for the verification of products and for the return of the same, if it is in good condition and functioning and is free of the defect and compliance refers to the delivery date, unlike what is declared by the client.
In any case of request for termination of the contract or reduction of the Price, this must be preceded by the corresponding certification from the service center authorized to certify the existence and nature of the alleged defect. Only after receipt of said certification will your application be processed.
Doctor Coches Online SL is not responsible for the costs incurred by customers for the assembly and disassembly of components that are later found to be defective. The buyer must indemnify Dotto-auto from any liability arising from the lack or malfunction of the equipment received.
If the customer purchases an incorrect product, they will be solely responsible for the costs of returning or replacing the product with the correct one. The car model is not enough to ensure compatibility, the important fact is the original parts code which must be provided after purchase to confirm the actual compatibility
16.(Privacy):
Doctor Coches Online SL will process the client's personal data in compliance with and respect for privacy legislation as established in detail in the information in the "Privacy Policy" of the site.
17.(Jurisdiction):
For all disputes that may arise in relation to the application, interpretation and execution of these general conditions of sale, the use of our website and the contracts for the purchase of products through said website will be governed by Spanish law. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals. If you are contracting as a consumer, nothing in this clause will affect the rights that current legislation recognizes you as such. For any controversy that may arise regarding the application, interpretation and execution of these general conditions of sale, reference will be made to the Court of Lérida.

Doctor Coches Online SL is an e-commerce site designed to satisfy the needs of customers who make purchases over the Internet.
Our goal is to provide the lowest prices, without reducing the quality of our products, avoiding intermediaries and buying directly from manufacturers.
The site was created in order to make purchasing easier, even for the least experienced: in a few minutes you can complete the purchase of the desired product, without the need for registration or otherwise.
In our store you can find many car parts, we want to offer our customers the widest range of products available on the eBay platform.
You can buy with complete security, we guarantee the most competitive prices on the web and your orders within the territory of Spain (Peninsular) will be delivered in 1-2 business days through the best courier services.