Description
Material: Aluminum Alloy+PC+TPU
Features:
- Military-grade Protective Case
- Acoustic channel directs speaker forward
- Premium, clear PC exterior resists scratches and yellowing
- Wireless charging compatible
- Support wireless charging with shell and MagSafe magnetic attraction wireless charging use
Note:
Actual product colours may vary slightly from photos due to lighting used in photo shoots or different monitor settings.
Contact
You can contact us at any time through eBay Messages if you have any questions, comments, or product requests. We aim to respond within 24–48 hours, and we always strive to answer your questions and resolve any issues as quickly as possible.
We encourage all customers to reach out with any concerns or enquiries — we want to ensure you are completely satisfied with your purchase.
Shipping
We can ship to virtually any address Australia Wide, as well as select International Regions.
Please note that some products have shipping restrictions and may not be eligible for delivery to certain locations.
Once your order is place, please allow 1-2 business days for processing and handling of your order.
Our Preferred Carriers are Australia Post, StarTrack & Aramex (Fastway).
- For Standard Shipping (Australia) please allow 3-10 Business Days after dispatch for order delivery.
- For Express Shipping (Austalia) please allow 1-5 Business Days after dispatch for order delivery.
- For Standard International Shipping please allow 5-15 Business Days after dispatch for order delivery.
- For Express International Shipping please allow 3-10 Business Days after dispatch for order delivery.
Returns
You may return most new, unopened items within 60 days (Australian Customers) or 14 days (International Customers) of delivery for a full refund. Return postage is at the buyer’s expense unless the return is due to an error on our part (for example, receiving an incorrect or defective item). In those cases, we will cover the return shipping costs.
We do not typically offer refunds for change‑of‑mind returns; however, customer satisfaction is important to us. If you have any questions or concerns about an item you’ve ordered, please contact us and we’ll be happy to help.
Refunds are usually processed within three weeks of handing your package to the return carrier. This timeframe includes:
- 3–10 business days for the item to reach us
- 2–5 business days for us to inspect and process the return
- 3–10 business days for your bank to finalise the refund
If you need to return an item, please contact us to request a Return Authorisation. We will respond promptly with instructions on how to send the item back.
Warranty
All our products come with a Manufacturer's Warranty. As per ACCC Policy & Australian Consumer Law (ACL), unless other stated the Minimum Warranty Period is 1 Year.
If you have any warranty questions or concerns, please feel free to contact us. If you need to return an item under warranty, please contact us to request a Return Authorisation. We will respond promptly with instructions on how to return the item.
In addition to the manufacturer’s warranty, your purchase is protected by the following consumer guarantee statement required by the ACCC:
“Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”
©Soar On Wings Pty Ltd T/As Your Tech Crew | ABN: 57 649 188 330