• **ALL ORDERS SHIP WITHIN 24~48 HRS**
  ALL Domestic packages shipped via USPS POST with 3-9 Business days. NO EXCEPTIONS.
  International shipments can take up to 30 full business days to arrive.Refunds and Replacements WILL NOT be processed until a full 30 day period from Purchase has passed.
  Please allow your package the appropriate amount of time to arrive.
  **Items that are out of stock can take UP TO five extra days to be shipped**

Payment

All payments MUST be made through PayPal.

ALL payments must be made at the point of sale.

Unpaid items will not be shipped until payment has been remitted.

Unpaid items will be canceled after 4 business days.

Feedback

Very appreciated for your support. We hope you are happy with your purchase.

We maintain high standards of excellence and strive for 100% customer satisfaction!  Feedback is very important to us.

We request that you Contact US immediately BEFORE you give us  or  feedback, so that we can satisfactorily address your concerns.

If you have any problem, please feel free to contact us via ebay message, we will reply your email within 24 hours (except weekends and holidays). We will do our best to solve your problem as soon as possible.

We appreciate your continued patience and willingness to work with us. Thank you for choosing us and have a great day!

• Return policy
  If you are not satisfied when you receive your item, please return it within 30 days for a replacement or money back. Please CONTACT US before you return it.
  Defective items Must Be reported and returned to us within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your eBay ID.
  Return shipping is to be paid by the Buyer.
  We act as a responsible seller; we are willing to actively undertake the following responsibilities:
  1. The item is lost during transit;
  2. The item is damaged during transport;
  3. Due to our work errors, transporting the wrong items to the buyer;
  4. The item in the actual use of the process of quality problems.

• SUPCASE & i-Blason
• WE ARE AUTHORIZED WITH SUPCASE AND I-BLASON ON THE US. THE BEST QUALITY, GENUINE SUPCASE AND I-BLASON PRODUCTS.

NO exchanges if you receive the wrong case OR you want to order something in place of the originally purchased item, you MUST Contact US Firstly. The Seller will help solve the Problem with a better solution.
1 YEAR, 1 time replacement warranty
Limited Product Warranty
Your product(s) is covered by a limited warranty of one year from the delivery date. The warranty period is non-transferable to a replacement product and covers the original date of delivery. A warranty claim must be initiated by the customer. Please fill out the Warranty Inquiry form. If the product is not in stock or has been discontinued, a refund will apply and a replacement will not be shipped out.
The Limited Warranty does not apply to our products purchased through non-authorized re-sellers, such as retail store.Please contact the original place of purchase for your return or warranty issue.
The Limited Warranty does not apply to damage of the product caused by accident abuse or drops, misuse, improper care or maintenance, or any purpose other than its intended purpose.
The Limited Warranty does not applyy to theft.
The Limited Warranty does not cover your DEVICE. The Limited Warranty covers the SUPCASE product you purchased.
The Limited Warranty does not cover water damage to your device. Our products are not certified as waterproof.
The Limited Warranty does not apply to cosmetic damage, including but not limited to scratches, dents, cracks or other cosmetic damage.
The Limited Warranty does not apply to weather damage, including but not limited to heat, rain, wind, or objects by nature.
The Limited Warranty does not cover for loss due to stolen cases or other related criminal activity.
The Limited Warranty does not cover for repair, replacement or insurance costs for devices installed in SUPCASE products.
The Limited Warranty does not cover cover counterfeit products sold to customer by retail stores, internet online store, or other types of businesses.