Warranty, Terms & Conditions

Warranty Coverage
Only engines and gearboxes supplied by GP Metals & Spares are covered under our parts 3 Month Warranty. All other items are supplied with a 30-day return policy only, covering the cost of the part itself. No warranty is offered on ancillary, electrical, or body components.

Returns
If you have ordered an incorrect part (for example, where the part number differs), you may return it within 30 days of receipt using a completed Returns Form (see ‘Returns’ section). Upon receiving the returned item, we will dispatch a replacement if available. If a replacement is unavailable, a refund will be issued, and you will be notified by email.
Return postage costs are non-refundable, unless the item was faulty or incorrectly supplied.

All returned parts must be in the same condition as supplied, complete with all security marks, seals, and labels intact.

Exclusions
GP Metals & Spares does not cover labour costs, fitting, removal, or any associated charges. Warranty or return coverage does not extend to vehicle damage, downtime, or consequential losses of any kind.

Inspection & Reporting
All items must be inspected upon delivery. Any transit damage must be reported within 24 hours, supported by clear photographic evidence (including the packaging and shipping label). Claims reported outside this period may not be eligible for investigation.

Tampering & Modifications
Any signs of tampering, modification, or attempted repair will void warranty and return eligibility.

Installation & Safety
We strongly recommend that all safety-critical parts be fitted by a qualified automotive technician. GP Metals & Spares accepts no responsibility for faults, injury, or damage resulting from incorrect installation or handling.

For full terms and conditions, please refer to our Business Seller Information below.

🚘 Please Note – Boot False Floors & Parcel Shelves

All boot false floors and parcel shelves are used, graded components and may show minor cosmetic wear consistent with previous use.
Each item is cleaned and inspected prior to dispatch, however due to the nature of fabric and soft-trim materials, some items may require additional cleaning upon arrival.

Please review all photos carefully — the item shown is the exact one you will receive.
In the rare event that an item is lost or damaged in storage prior to dispatch, we will supply a replacement of equal or better condition, where possible.

🔧 Fitment

Please ensure this part is correct for your vehicle before purchasing.
If unsure, feel free to contact us with your registration or VIN, and our team will be happy to assist.

⚠️ Important Information

• These items may include minor marks, light fabric wear, or pressure dents typical of previously used interior trim.

• Clips, cords, or fittings are included only if shown in the photographs.

• Installation should be carried out carefully to avoid damaging the trim or fixings.

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📦 Delivery & Inspection

Parcel shelves and boot floors are securely packaged for transit.
If your parcel arrives with visible damage, please photograph the packaging before opening and inspect the item immediately.
Any delivery damage must be reported within 24 hours, along with clear photos, so that we can begin an investigation with the courier.