Warranty, Terms & Conditions

Warranty Coverage
Only engines and gearboxes supplied by GP Metals & Spares are covered under our parts 3 Month Warranty. All other items are supplied with a 30-day return policy only, covering the cost of the part itself. No warranty is offered on ancillary, electrical, or body components.

Returns
If you have ordered an incorrect part (for example, where the part number differs), you may return it within 30 days of receipt using a completed Returns Form (see ‘Returns’ section). Upon receiving the returned item, we will dispatch a replacement if available. If a replacement is unavailable, a refund will be issued, and you will be notified by email.
Return postage costs are non-refundable, unless the item was faulty or incorrectly supplied.

All returned parts must be in the same condition as supplied, complete with all security marks, seals, and labels intact.

Exclusions
GP Metals & Spares does not cover labour costs, fitting, removal, or any associated charges. Warranty or return coverage does not extend to vehicle damage, downtime, or consequential losses of any kind.

Inspection & Reporting
All items must be inspected upon delivery. Any transit damage must be reported within 24 hours, supported by clear photographic evidence (including the packaging and shipping label). Claims reported outside this period may not be eligible for investigation.

Tampering & Modifications
Any signs of tampering, modification, or attempted repair will void warranty and return eligibility.

Installation & Safety
We strongly recommend that all safety-critical parts be fitted by a qualified automotive technician. GP Metals & Spares accepts no responsibility for faults, injury, or damage resulting from incorrect installation or handling.

For full terms and conditions, please refer to our Business Seller Information below.

Please Note:
All parts are graded and second-hand, and may show minor cosmetic imperfections consistent with previous use. Every item is fully tested prior to removal and confirmed to be in working condition, unless otherwise stated in the listing.

Please carefully inspect all photos provided — the item shown is the exact item you will receive. In the unlikely event that an item is lost or damaged in storage prior to dispatch, we will supply a replacement of the same or better condition, where possible.

🔧 Fitment:
Please ensure this part is correct for your vehicle before clicking ‘Buy Now’. If you’re unsure, contact us with your vehicle registration or VIN, and our customer support team will be happy to assist you.

📦 Delivery Inspection:
If the package arrives with visible damage, please photograph it before opening. After opening, inspect the item fully. If there is any transit damage, please contact us within 24 hours of delivery, including photographs, so we can start an investigation on your behalf.

If you have any questions, feel free to get in touch, we’re here to help!

• ⚠️ Important Information – Engine ECU:
  This ECU is used and has not been reset or reprogrammed. In most cases, reprogramming or coding will be required to match it to your vehicle. This may involve immobiliser pairing or VIN coding and should be carried out by a qualified auto electrician or specialist.
  - All ECUs and electronic modules are security sealed. We do not accept returns if the seal has been broken or tampered with.
• - If a part has been installed but is found to be faulty and cannot be programmed, we require photographic proof of the diagnostic or coding screen showing that the unit is non-responsive or fails to communicate.
  - Please ensure all programming and diagnostics are carried out by a qualified technician, as improper handling may damage the unit and void your right to return.

Please ensure compatibility before purchasing. If unsure, contact us with your registration or VIN, and we’ll do our best to help.