Customer Satisfaction

At Duro Buildings, customer satisfaction is at the heart of everything we do. Our success over the years is built on the foundation of happy and satisfied clients who trust us to deliver high-quality steel buildings that stand the test of time. We understand that every project is unique, and we take the time to listen to your specific needs and preferences, working closely with you from the initial consultation to the final delivery and beyond.

This personalized approach ensures that every detail is tailored to your requirements, giving you peace of mind that your investment is built to last.

We believe in maintaining open and honest communication throughout the entire process, keeping you informed about the progress of your project and being readily available to address any questions or concerns. Your feedback is invaluable, and we continuously seek input from our customers to improve our products and services.

Our relationship with you doesn't end once your building is completed; we provide comprehensive after-sales support to ensure your steel building continues to meet your expectations. When you choose Duro Buildings, you're choosing a partner committed to exceeding your expectations and ensuring your complete satisfaction.

Frequently Asked Questions

• What kind of buildings does Duro Buildings sell?
  Duro carries a variety of building components and accessories (Roof panels, wall panels, girts, purlins, doors, windows, vents, insulation, etc.) separately as well as included with your building kit.
• Does Duro Steel sell steel building components & accessories?
  YES! Duro carries a variety of building components and accessories (Roof panels, wall panels, girts, purlins, doors, windows, vents, insulation, etc.) separately as well as included with your building kit.
• What type of Buildings does Duro offer?
  Arch Buildings, Metal I-beam Budlings, Mini Storage Buildings, Cold Form Buildings, Accessories,  Aircraft Hangars, Single Slope, Gabled, Monitor Style, Cantilevered, Lean to, Gambrel. If you are looking for something custom, please let us know.
• Does Duro  have any cancelled order specials?
  No. Cancelled order specials as they call it are generally pitched as part of a common sales tactics used mostly by companies who run a telephone sales room also known as a boiler room. We do on the other hand have many internet specials listed on our site.
• Can Duro Steel send me a quote without talking to me?
  We would like to start off by saying that we are not a telemarketing organization, we can understand your concern of being on a call list, but we can assure you that is not the case with us. Since there are so many available features on a building quote, we prefer talking to you directly just to get as much detail as possible. Once we submit the quote to you, we will follow up with you to make sure you received it to see if you have any additional questions. From there we will only contact you as per your request. However, if you prefer to communicate via email only, that's perfectly fine with us.
• What color options are available when ordering a DuroBEAM building?
  COLORS are for our I-Beam and Mini Storage Structures.  You can view our color options online, request a printed chart or have color chips mailed to you directly.
• What roof pitch options does DuroBEAM offer?
  We offer standard roof pitches from ½:12- 4:12, should you need something steeper we also offer many other options.
• Does DuroBEAM offer any other panel types other than the standard 26 Gauge PBR panels?
  Duro offers a wide variety of Panels, we offer Standing Seam Roof Panels, 24 Gauge Panels, Insulated panels and many other architectural panels, should you be interested please inquire.
• Will Duro Steel provide me anchor bolt plans for my building?
  Yes, stamped engineered anchor bolt plans are included with most of our buildings with the exception of the Arch Style Buildings  Those are purchased separately as needed.  
• Can Duro Steel provide me with foundation engineering for my project?
  Yes, if you need the foundation drawings, you may purchase stamped engineered foundation plans for your project ? they will be provided to you in both digital and printed formats.
• Will my Duro Beam Steel building meet my local building codes?
  Yes, the engineers working on your steel building are licensed throughout the US including Alaska and Hawaii and we can assure you that we double check every single order to make sure the building will meet and or exceed requirements.
• Do I need to pull a permit for my steel building?
  This is a question best suited for your local building department. The answer varies depending on your location and local regulations. Generally speaking a building permit is required. While Duro Buildings does not pull any permits, we can provide you with building drawings and calculations stamped by an engineer so you can pull your own permits.
• What kind of Engineering is included with my building purchase?
  Anchor Bolt Drawings, Structural Calculations are included with our red-iron I-beam Buildings 

Payment

Accepted Payments: PayPal, Credit/Debit Cards, Wire and Check 

Payment Terms: Immediate Payment Required

Returns

Return Shipping: Returns Not Accepted

Customer Support

Contact Information: Message us through eBay

Response Time: Typically responds within 24 hours

Why Buy from Us?

Reputation: 100% Positive Feedback

Experience: 30 + Years in Business

Customer Service: Dedicated to Customer Satisfaction

Value: Competitive Pricing, Free Local Pickup