Returns & Warranty Policy
We want you to shop with confidence. If you're not satisfied or your item develops a fault, please review our return policy below.
30-Day Return Policy
Returns are accepted within 30 days of delivery.
Faulty or Incorrect Items
Accepted within 30 days of delivery.
We cover return postage after confirming the fault via photos, video, or eBay messages.
After inspection, we may repair the item, replace it with the same or similar item, or issue a full refund.
All original accessories and packaging must be returned.
Change of Mind Returns (Used, Refurbished, Open Box)
Accepted within 30 days of delivery.
Item must be in unused, sealed, original condition.
Buyer pays return postage.
Full or partial refund issued after inspection, depending on item condition.
New Items Returned After 30 Days
Returns considered after 30 days of delivery.
Buyer pays return postage.
Item must be sealed and resaleable.
Partial refund may apply if used, damaged, or incomplete.
Warranty for Faulty or Defective Items
New items: 6-month warranty from delivery.
Refurbished/open-box/used items: 30-day warranty from delivery.
Notify us within 72 hours for transit damage or when fault is found.
Contact us via eBay with your order number, user ID, name, address, description of the issue, and clear photo/video evidence.
If the issue cannot be resolved by message, we’ll provide a prepaid return label.
After inspection, we may repair, replace, or refund based on the condition.
Cooling-Off Period
Buyers have 30 days from purchase to cancel an order.
Items must be returned within 7 days of cancellation, unused and in original condition.
Return postage is the buyer’s responsibility.
Refunds issued within 14 days after inspection.
Refunds
Refunds are issued to the original payment method only.
Processed within 14 calendar days of receiving and inspecting the returned item.
Card refunds may take 5–10 business days to appear.
We do not issue refunds before returns are received.
Condition of Returns
Items must be returned in the condition they were sold with all original parts and packaging.
Partial or no refunds may apply for customer damage, missing items, or signs of misuse.
Limitation of Liability
Our warranty does not cover issues caused by misuse, negligence, unauthorized repairs, or external factors — including, but not limited to, power surges, liquid damage, and accidental breakage.
We are not liable for any indirect, consequential, or incidental damages arising from the use of the product. This includes, but is not limited to, loss of profits, income, revenue, business, contracts, commercial opportunities, or goodwill.