📅 Weekly Shipping Schedule

📦 We ship from Stafford, TX, to all U.S. states except Alaska and U.S. territories.

🚗 Local Pickup Available

📍 13004 Murphy Rd, Suite 224, Stafford, TX 77477
🕐 Open Daily: Appointment require. 

🛍️ Non-Live Fish / Merchandise Policy

Thank you for supporting our small business! Please review the following policy before purchasing any fan merchandise. By placing an order, you agree to the terms outlined below.

📦 1. No Return Policy

• All merchandise sales are final.

• Due to the exclusive and limited nature of our products, we do not accept returns under any circumstances.

💳 2. No Refund Policy

• We do not offer refunds or cancel the order once an order has been shipped.

• Please double-check your order details before completing your purchase to avoid issues.

📸 3. Damaged or Lost Items

• If your item is damaged or lost in transit, please provide:

  • Clear photo evidence of the damage must be provided within 3 hours of receiving the product. Claims submitted after 3 hours will not be honored.

  • Or relevant proof of loss

• Send all documentation to our eBay message with photos

• Each case will be reviewed individually, and a resolution will be offered based on the findings. 

⛔ 4. Order Cancellation

• If your order has not yet shipped, you may request a cancellation anytime

🧡 Your Support Means Everything

We truly appreciate every customer who chooses to shop with us. These policies help us manage limited-edition inventory, maintain fairness, and continue offering quality fan merchandise.

If you have any questions about this policy or your order, please contact us directly via eBay messages

Thank you again for supporting Hownguppy on eBay !
Your support helps our small business grow and thrive.

• All merchandise sales are final.

• Due to the exclusive and limited nature of our products, we do not accept returns under any circumstances.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.