Parts-Master-Direct is based in the UK and specialise in supplying spare parts for domestic appliances. Rather than disposing of your appliance it often makes more sense to repair it eliminating the throwaway culture which is so prominent in today's society. We pride ourselves on having a green policy. All orders are dealt with quickly and efficiently by our fully trained staff whose aim is to provide a seamless service. We hold thousands of spare parts in stock which are dispatched the same day Monday - Friday on all orders received by 1.00pm. If you are unable find a part you need in our online store, please feel free to email us via the contact seller link on any of our listings, and our dedicated team will be happy to help you. For issues with an existing order please email us and we shall endeavour to reply as quickly as possible. All prices include VAT (where applicable) and free second-class UK delivery.
Vat Number: GB 197 28 28 17

Payment can be made quickly and easily through eBay. They accept all major credit and debit cards as well as PayPal.

We send all items to our UK customers free of charge. To keep our prices as low as possible our products are delivered by 2nd class royal mail post which is tracked by royal mail's bar-coding system. We also offer postage upgrades if you need your item a bit quicker or require delivery outside of the UK.

We can accept items for return within 7 days of purchase, and which are either faulty, sent incorrectly or ordered incorrectly. Parts must be unused and in the original packaging. Please ensure you include your name, address and any returns reference number to help us process your return quickly. All items will only be refunded at the cost you paid for the item. Postage will not be refunded and return postage is the responsibility of the buyer unless items are faulty. Items sent in error will be replaced with the correct item and return postage will be provided for the incorrect item.