Warranty Terms & Conditions
If you ordered an incorrect part (e.g., the part number differs), please return it with a completed Returns Form (see βReturnsβ) to request the correct part. Our return policy allows for returns within 30 days. Upon receipt of the returned item, we will promptly send a replacement if available. If the requested part is unavailable, we will issue a refund and notify you by email. Please note that return postage charges are non-refundable unless the item was faulty, or an incorrect part was sent.
A replacement or refund will be issued only if the item is returned in the same condition as supplied, with security marks intact.
GP Metals & Spares does not cover labour costs or any charges related to fitting, removal, or replacement of parts supplied.
Colour Variations: Please contact us or provide your VIN to confirm colour codes, though note that even with matching codes, slight variations may occur due to wear and tear.
Inspection & Reporting: Inspect items upon delivery. Report any damage within 24 hours with evidence (including package and label photos). Delayed reports may limit claim eligibility. Always provide your vehicle registration (Reg) when requesting replacements.
Tampering & Modifications: Warranty is void if items show signs of tampering or modifications. Do not attempt repairs without our approval.
Please note: We strongly recommend that all safety-critical parts be fitted only by certified automotive technicians. We accept no liability for malfunction, damage, or injury caused by incorrect installation of these components.
For complete terms & conditions, please see our Business Seller information below.
Please Note: While graded, all parts are second hand and may consist with minor cosmetic imperfections. All items are tested prior to removal, and are in working condition unless otherwise stated in the listing. Please ensure to fully inspect all photographs, as the item shown in the listing is the item you will recieve. In the unlikely case that the item has been damaged or lost in storage, we will send a replacement in the same or better condition where possible.
Please do not click buy now unless you are sure this is correct for your vehicle. If unsure, please contact us with your registration or VIN, and our customer support team will be able to help. If you have any other questions or queries, please don't hesitate to ask.
If upon delivery there is any damage to the exterior of the package, please photograph this before opening, then fully inspect the product to ensure the item is as expected. In the unlikely case your item has been damaged in transit, please contact us within 24 hours of the delivery time with photographs so that we can open an investigation on your behalf.