Contact us

For any enquiries, please use our eBay messaging service. We aim to answer all enquiries within 24 hours. However, your patience during busy periods is greatly appreciated.

Payment

All orders can be paid for using any of the following methods:

Credit or debit card, PayPal, Apple Pay, or Google Pay

 Delivery

      Orders made before 3 pm Monday to Friday and 11am on a Saturday (excluding bank holidays) are generally dispatched the very same day subject to cleared payment through PayPal. Items purchased over the weekends will usually be dispatched on Monday.

 

      UK Standard delivery is 2-3 working days via Royal Mail Tracked 48 service

 

 

      UK Next day delivery is 1-2 working days

 

 

Returns & Refunds

If you decide that an item is unsuitable, or you change your mind, please do not hesitate to send it back to us within 30 days of purchasing your item, in their original condition, unworn with the tags still attached. We will issue a refund upon receiving the item. Unfortunately, we do not offer exchanges, therefore, we recommend the item is returned and another order is placed.

Your returned parcel is your responsibility until it reaches us, therefore, please keep the proof of postage. We recommend using the Royal Mail recorded service. We cannot accept responsibility for lost parcels. Unfortunately, we are unable to refund delivery charges or postage costs for items that are unsuitable or do not fit.

 

Feedback

Your positive feedback will be highly appreciated. We aim to build customer confidence through the reliability of our products and services.

As we strive to achieve 100% customer satisfaction, we kindly request that you contact us prior to leaving any negative feedback on any problem you may face with your order. Rest assured we will handle your query as quickly as possible and will aim to respond within 24 hours.

 

Disclaimer

All images on this shop are copyright of Jeans.365. Any image being used by the third party without the written permission of Jeans.365 will be reported to eBay immediately.

 

Please note: colours may vary slightly due to variation in denim, studio lighting and computer configuration.