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Policy Info
About us
Live a Better Day.
Ringke,
designed with a focus on beauty, quality, and performance in accessories.
Ringke's design philosophy is sleek, elegant, and sophisticated to fit your everyday lifestyle.
We are dedicated to providing the perfect balance of high-grade protection and innovative styles that amplify the beauty of your smartphone.
Our goal is to deliver reliable, high-quality products that improve the functionality and protection of your device.
We pay close attention to your needs, resulting in dynamic solutions that support your device’s everyday lifestyle.
If you would like to learn more about our products, feel free to visit
Ringke Official Store
and explore customer feedback on the quality we have worked so hard to achieve.
"Our best innovations are designed with you in mind."
Payment
Ringke accepts the following payment methods:
Visa,
Mastercard,
Discover,
Venmo, PayPal, Google Pay
Partial Payments are not accepted.
An order begins processing once payment has cleared.
Cancellation & Modification
If you would like to cancel or modify your order,
please contact us only if you have NOT received a shipping confirmation.
Exchange
Please be aware that we do not offer exchanges.
Shipping
Domestic Shipping
All orders are shipped via USPS Ground Advantage.
(Expedited shipping option is available for an additional charge.)
International Shipping
All orders are shipped via UPS Mail Innovations.
Return
If you are not completely satisfied with a product purchased directly from our official Ringke eBay store, please contact us with a brief reason for the return, along with any supporting pictures or videos, and your order information.
Please note that we can only assist with orders associated with our own store. If you purchased the item from a different seller, we kindly ask that you reach out to that seller for assistance.
Warranty
Limited Warranty
We provide a limited warranty for Ringke products purchased through our official Ringke eBay store against defects in material or workmanship for a period of 90 days from the original date of purchase (the “Warranty Period”).
If a material or workmanship defect arises within the Warranty Period, and a valid claim is received, Ringke Store will either provide a replacement or issue a refund.
※ Please note:
We may request the return of the original item to evaluate your claim or for reference in development and revision purposes.
If the product was purchased as part of a combo package, we will only replace the defective item and not the entire package.
What is not covered:
Warranty Procedure
To be considered for a warranty coverage, please contact us with the following information,
Once we receive this information, we will evaluate your eligibility for our warranty. If your order qualifies for our warranty coverage, a replacement or refund will be offered as a one-time option only.
※ Please note:
If the product in question has been discontinued, the only remedy available will be a refund.