- a) Shipping worldwide by registered mail with tracking code, no exception.
- b) Shipping combined you only pay for the first item, any additional is free.
- c) If ebay do not combine the shipping, we suggest you send us the lot numbers of the items you wish to buy so we will list all as one lot for you and will send you the ebay link.
- d) We do ship same day payment received except on Sundays and Public Holydays.
- e) If you have any question contact us via ebay, we do respond within minutes.
- f) We always listen to reasonable offers but before making me an offer please check if you can find this same item at the price we have it listed, and if you do kindly let us know because we try to always be competitive and do price each and every item as reasonably as possible.
- g) Kindly keep in mind we are paying ebay fees, paypal fees, promotion fees, international visibility fees, and we are trying to make ends meet to feed over 300 stray dogs and cats who are under our care, since we run a no kill shelter with seniors, blinds, special cases and some rescued from dog fighting rings.
- h) When we have multiple quantity of the same product, it is impossible for us to scan each and every single stamp, therefore you might receive a copy different from the one shown, a different cancellation, but you will never receive a damaged or poor quality stamp.
- i) Buying means you have read and accepted all the above terms. We thank you for your purchase which permits us to feed over 300+ defenseless souls who depend on us. Respect to all.
PAYMENT : We prefer and recommend Ebay Payoner and Paypal. We also accept most other forms of payments
SHIPPING : Your lot will be mailed same day after reception of your payment including Saturdays Sundays and Holydays. Kindly wait for our invoice so we combine shipping cost. We sometimes offer free shipping on some lots. Normal shipping is always at buyers risk since we cannot provide tracking number on unregistered mail therefore our role ends once we hand the letter at the Post Office as we have no control over Postal Authorities. Accepting normal mail means you read and agreed with our terms that you the Buyer bears all risks for lost or stolen mail as well as damaged in transit and that you will not open a claim or dispute via ebay or Paypal. If you are not comfortable please use registered mail with tracking code. Keep in mind that ebay and Paypal recommends that all international sales should bear a tracking code therefore let us obey by their rules. All sales above $20 will be sent by registered mail with tracking code and all sales to Russia Asia Africa Latin America will be sent registered as well.
RETURN : We accept return if the item is not as described provided it is returned to us within 30 days in the same condition we mailed it to you. We can either replace the item (if we have a duplicate) or offer no hassle refund. Be aware on low value stamps you might receive a different copy from the one shown as we cannot scan every low value stamp we have but we assure you that we will never send you a damaged example.
WHO ARE WE : We are a family enterprise dealing in stamps since 1972 therefore when you deal with us you deal with a family and we will treat you as family. Feel free to contact us if you have any question, we do respond within minutes as we are on line 8am-10pm. Your satisfaction is our goal and we value every transaction no matter the amount (it can be 99cents or $1000) so if for any reason you are not happy please no need to leave a negative feedback or get upset, we believe good and honest communication will resolve any issue and we will work hard to sort it out. Remember we want you to be happy so you will return again and remember also that customer service is our number one priority as we strive to "Create Customers for Life". Thank you for visiting our store and please add us to your favorites. We wish you a nice peaceful day.
