Q: Can the machine be used immediately after receiving it?
A: The machine contains a compressor and must be placed upright. If tilted or transported long distances, allow it to stand upright for at least 8 hours before powering on.
Q: Why are there water droplets inside the machine?
A: To ensure quality, each machine is tested before shipment. If you find water inside, it means the machine has passed our tests and is secure for use.
Q: Is it normal for the compressor not to run after turning the machine on?
A: To protect the compressor and extend its life, it will restart after a 3-minute delay. This is normal and ensures proper function.
Q: What is the smart defrost function?
A: In cold conditions, frost may form on the dehumidifier’s evaporator and condenser. When detected, the machine automatically enters defrost mode, stopping the compressor and running the fan until the frost melts. This is normal.
Q: Why does the machine blow out warm air?
A: The dehumidifier transforms humid, cold air into dry air using a heating and cooling process. As a result, the air it blows out may be slightly warmer than the surrounding temperature, which is normal.
Features & Details
- Powerful Dehumidification: With a 52 Pt capacity—designed for extreme, non-residential conditions (e.g., 95°F/90% RH), this dehumidifier quickly reduces indoor humidity. It effectively keeping your home dry and comfortable
- Smart Dehumidification: Offering three modes: Auto mode adjusts automatically, Continuous Drying mode provides strong dehumidification, and Sleep mode operates quietly. Ideal for various spaces in your home
- Low Noise Operation: With noise as low as 38dB, equivalent to a whisper, it operates quietly without disturbing your sleep. Even when used at night, it won't affect your rest, ensuring a peaceful sleep
- Clear LED Display: Equipped with a clear LED display, it shows real-time information for easy monitoring. The smart touch panel makes operation simple and convenient, offering a more intuitive and user-friendly experience
- Dual Drainage Modes: Connect a hose for continuous drainage or use the water tank for collection. The dehumidifier alerts you when the tank is full, avoiding overflow and making it hassle-free
Please be aware that PO Box cannot receive items,please DO NOT fill in the PO Box address.
- DELIVERY DAYS: 3-7 BUSINESS DAYS
- 3 BUSINESS DAYS SHIPPING OUT
- SHIP FROM CA & TX & NJ & GA & NC &OR WAREHOUSE
California Warehouse: City of Industry, CA
Texas Warehouse: Houston, TX
New Jersey Warehouse: Perth Amboy, NJ
New York State Warehouse: Perth Amboy, NJ
Georgia Warehouse: Austell,GA
North Carolina Warehouse: Grove NC
Oregon Warehouse: AIRPORT WAY Portland,OR
- All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation
- Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
- We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
- Email Customer Support:
- 9:00am-2:00am PST Sunday-Friday
- All emails will be responded to within 12-24 hours
- This item comes with 12 months Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.
- If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
- Please do check everything carefully after you received the parcel, any the damage except DOA (Dead-On-Arrival) would not be covered if it's your fault.
- Replacement products are provided with the same warranty as the returned products.
Q: Can the machine be used immediately after receiving it?
A: The machine contains a compressor and must be placed upright. If tilted or transported long distances, allow it to stand upright for at least 8 hours before powering on.
Q: Why are there water droplets inside the machine?
A: To ensure quality, each machine is tested before shipment. If you find water inside, it means the machine has passed our tests and is secure for use.
Q: Is it normal for the compressor not to run after turning the machine on?
A: To protect the compressor and extend its life, it will restart after a 3-minute delay. This is normal and ensures proper function.
Q: What is the smart defrost function?
A: In cold conditions, frost may form on the dehumidifier’s evaporator and condenser. When detected, the machine automatically enters defrost mode, stopping the compressor and running the fan until the frost melts. This is normal.
Q: Why does the machine blow out warm air?
A: The dehumidifier transforms humid, cold air into dry air using a heating and cooling process. As a result, the air it blows out may be slightly warmer than the surrounding temperature, which is normal.
Features & Details
- Powerful Dehumidification: With a 52 Pt capacity—designed for extreme, non-residential conditions (e.g., 95°F/90% RH), this dehumidifier quickly reduces indoor humidity. It effectively keeping your home dry and comfortable
- Smart Dehumidification: Offering three modes: Auto mode adjusts automatically, Continuous Drying mode provides strong dehumidification, and Sleep mode operates quietly. Ideal for various spaces in your home
- Low Noise Operation: With noise as low as 38dB, equivalent to a whisper, it operates quietly without disturbing your sleep. Even when used at night, it won't affect your rest, ensuring a peaceful sleep
- Clear LED Display: Equipped with a clear LED display, it shows real-time information for easy monitoring. The smart touch panel makes operation simple and convenient, offering a more intuitive and user-friendly experience
- Dual Drainage Modes: Connect a hose for continuous drainage or use the water tank for collection. The dehumidifier alerts you when the tank is full, avoiding overflow and making it hassle-free
SHIPPING
Please be aware that PO Box cannot receive items,please DO NOT fill in the PO Box address.
- DELIVERY DAYS: 3-7 BUSINESS DAYS
- 3 BUSINESS DAYS SHIPPING OUT
- SHIP FROM CA & TX & NJ & GA & NC &OR WAREHOUSE
California Warehouse: City of Industry, CA
Texas Warehouse: Houston, TX
New Jersey Warehouse: Perth Amboy, NJ
New York State Warehouse: Perth Amboy, NJ
Georgia Warehouse: Austell,GA
North Carolina Warehouse: Grove NC
Oregon Warehouse: AIRPORT WAY Portland,OR
PAYMENT
- We accept PayPal payment,PayPal Credit,Credit card or debit card and so on.
- Payment should be completed within 4 (Four) days of auction closing. Or unpaid dispute will be filed for closing auction.
- We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work together and provide a satisfying solution.
RETURNS
- All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation
- Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
- We ONLY accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
CONTACT
- Email Customer Support:
- 9:00am-2:00am PST Sunday-Friday
- All emails will be responded to within 12-24 hours
WARRANTY
- This item comes with 12 months Warranty from the date of customers purchased it. Special circumstances will be listed clearly in the listing.
- If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
- Please do check everything carefully after you received the parcel, any the damage except DOA (Dead-On-Arrival) would not be covered if it's your fault.
- Replacement products are provided with the same warranty as the returned products.