About us

We are Digitel Technology Ltd (UK), a Quality Business, initially selling from a shop in North Devon, UK, since 1997.   Then selling from a main Online Marketplace website since 2006, with nearly all positive feedback.  Approved by many manufacturers.  We aim to be the best, and at competitive prices.   

All our goods are checked to ensure they conform to UK and EU Safety Standards.

We stock a huge range of products, virtually all products shipped from our own UK Warehouses.  Helpline Support is provided from our Devon address on 01-271-311-910 (Mon-Fri 9.30am-5.00pm excluding bank holidays - Closed Saturday and Sunday.  Or email, we aim to reply to all emails within 48 hours, most answered within 24 hours).  

Full UK warranty - most items include a full manufacturer 12-month warranty.    

We want our customers to be happy with their purchase, so please open carefully, keep as new, but if unwanted, you may return within 30 days of purchase for a full refund (return as new within 30 days, and the only cost to you would be the return postage cost).   

 

Fast Same Day Dispatch – Optional Next Day Delivery – Email & Telephone Helpline - UK Limited Company, Established in 1997 – UK Product Warranty – Product Satisfaction Guarantee – Free Shipping option on most Items.  

 

5 Star Feedbacks – We are a Seller on another main Online Marketplace website since 2006, selling many 1000’s of items a year.  In late 2022, we brought a range of products to eBay at competitive prices (we have been a registered Company with eBay since 2008).  

 

Sellers of major brands, such as BT, Panasonic, Steepletone, Sony, Nedis, Uniden, Tecsun, etc.   

 

Payment: eBay Payment System guarantees a safe purchase.

Shipping:  We have a range of shipping options, with most items sent on a 1 to 3 working day delivery (UK Mainland).  Most items shipped the same day, or next working day (If ordered by 2pm, we aim to send most products the same working day).  Virtually all items are sent by Tracked Courier/Post, details provided when dispatched (We mainly use Parcelforce Express 24 or 48, and Royal Mail Tracked 24 or Tracked 48 for deliveries).

Returns:  We want our customers to be happy with their purchase, so please open carefully, keep as new, but if unwanted, you may return within 30 days of purchase for a full refund (return as new within 30 days, and the only cost to you would be the return postage cost).  If returning under our satisfaction guarantee (where applicable) we aim to issue a refund in 2 to 3 working days, from date received.  Please ensure items are returned as received, complete and as new, well wrap the item and the makers box, use all packaging as received.   

Goods are checked to ensure:  

(a) If damaged on receipt: claim has been met.   

(b) If unwanted: this is within 30 days of purchase.   

(c) If under guarantee: a fault exists & item has not been misused/damaged etc.  

Note: If not covered, we may make a handling fee & charge for all carriage costs involved.   

If faulty, after 30 days:  There is usually a warranty with most products, the procedure varies, some are repaired, others replaced (new items tend to have a minimum of 6 months, and usually 12 months cover).  

We advise to PHONE us before returning, so we can run through the returns process.

Note: If not covered, we may make a handling fee & charge for all carriage costs involved.   

If faulty, after 30 days:  There is usually a warranty with most products, the procedure varies, some are repaired, others replaced (new items tend to have a minimum of 6 months, and usually 12 months cover).  

We advise to PHONE us before returning, so we can run through the returns process.