Shipping Policy:
US Continental Shipping: FREE
International Shipping: AVAILABLE
Five (5) shipping days (Monday through Friday).
Shipping to Canada, Alaska, Hawaii and other US Protectorates is NOT INCLUDED (please contact us for a shipping quote).
Canadian buyers are responsible for any DUTIES/TAXES.
The tracking number will be emailed to the buyer after the shipment is made.
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Return Policy:
RETURNS AND REPLACEMENT DUE TO DAMAGE: Free, if visually damaged product was refused during the delivery, or reported as a concealed damage within 24 HOURS of arrival.
RETURNS AND CANCELLATIONS NOT DUE TO DAMAGE (Buyer’s Remorse): All returns must be within 30 calendar days of delivery in “new” condition: un-damaged, un-used, un-installed, in original packaging. The buyer is responsible for the return shipping cost.
EXCHANGES: The buyer is responsible for the return shipping cost.
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Total Customer Satisfaction Policy:
60 days MONEY BACK (PARTIALLY) GUARANTEE: We're so confident that you will be happy with our product quality; we'll give your hard-earned money (partially) back if you're not completely thrilled with your purchase within 60 days’ time period. Simply contact us directly.
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Customer Service Policy:
Whether you have a QUESTION or a CONCERN about your product or an ISSUE with your active order, please contact us IMMEDIATELY, prior to leaving a negative feedback. Please give us a chance to RESOLVE the problem. Our dedicated team is here to help, resolving the issues for you, so you wouldn't have to worry about the process.