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Shipping Details:-

No personal collection.

Correct Address
We ship only to PayPal Address. If you want us to ship to other address, please write it down in PayPal Note when you pay! Address variation request via email will not be accepted.

Any problems must be notified to me within 7 days of receipt.
Shipping, handling and insurance charges are not refundable.

Remote area postcodes sometimes incur an additional fee charged by the courier. Please ask me to quote before bidding if you require posting to Northern Island, the Isle of Man, Outer Hebrides, Shetland Islands or any other UK islands and await invoice if an additional charge is to be applied.

Delivery Time
We will ship your order within 1-3 Working Days upon Receiving Cleared Payment except Sunday and Public Holidays.
Our standard delivery is without Tracking Number.
For any reason if you are unavailable to accept the parcel, then the parcel will be held at your local Mail sorting office waiting for collection by you.

No Combine Shipping
Combine shipping is not available in general. We will only consider that if you purchase more than 10 pieces with each item less than 50 grams because our postage cost is directly proportionate to the parcel weight on every gram.
Please contact our customer service for wholesale arrangement if you are retailer or wholesaler.

Local Tariff & Taxes
If your country charges for any import tariff or taxes, it is your responsibility as a citizen to pay for it. We will not be liable if your country custom department detains your parcel.

Payment Policy:-

We accept PayPal payments!

Payment to be made within 3 days of end of auction please.
Credit card payment can be accepted through PayPal. Goods will not be sent until payment has cleared.

Our customer service use only ebay email. The best way is to contact through ebay form.
Please avoid PayPal email as we do not look into it every day.

VAT no.: GB 249 0158 06

With every order you will get VAT invoice.

Return Policy:-

ALL Returns must be agreed prior to return, (a returns number will be issued). Returned items must be in original packaging and original condition and accompanied with your purchase record (item No, your eBay ID, Tel. No. etc.).

ITEM MUST BE RETUNED WITHIN: 14 DAYS

If for any reason you did change your mind and you don't want purchased item any more you can return it but it must be in the original packaging, unopened and unused.. You will pay the postage to send the item back.

We will make every attempt possible to resolve the issue if we made a mistake. Please do not assume a mistake is intentional.
Let us know if our service could be better!!!

Feedback:-

We maintain high standards of excellence and  strive for 100% customer satisfaction !!!
Feedback is very important to us.
We request that you contact us immediately BEFORE you give us neutral  or negative  feedback, so that we can satisfactorily address your concerns.

We strive for our customer satisfaction at best possible. If you have any questions, please feel free to email us 24 Hours a Day, 7 Days a week. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.

We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, so we will do our best to solve any problem you have.