We tend to ship the order same or next business day so you can get your order in hand as soon as possible.

All our products are stocked and shipped from our store in Sydney, Australia

A custom made product may be shipped directly from our overseas manufacturing unit with a prior agreement with customer

If you like to exchange an item or return for a refund, please contact us by sending a message before opening a return case on ebay for an easy workable solution and avoid delay in handling return and adding a layer of complexity.

Most of items qualify for 30 days returns – Please check the return eligibility of the item under ebay product highlights

We do not charge a restocking fee, however shipping charges paid on order are non-refundable

We will charge the shipping cost paid for the orders where Free shipping was offered and you want to return the item for refund

If you like to exchange an item for colour or size, shipping charges for exchange will apply. We will advise you of the reduced charges for exchange to save you as much as possible

You should expect to receive your refund within 3 days when your returned item has been received back by us.

We aim to provide you top quality products for a very competitive price so you can enjoy best value of your money.

All our products are sourced from reliable and quality manufacturers. We also manufacture a variety of our own products, which enables us to keep our prices lower as well as controlling the quality standards.

We believe in customer satisfaction and high service standards for a greater shopping experience with us.

We leave positive feedback to all our valued customers and expect the same.

Gentry Choice is where you can shop with confidence and pride