
Applies to:
For items in this range, we partner with a trusted pallet courier known for its speed and care. Your order will be dispatched using their pallet delivery service, ensuring safe and timely arrival.
Delivery is to the kerbside only. Couriers are not able to assist in moving the goods indoors, upstairs, or to a specific room. The pallet will be unloaded at the nearest accessible point to your property.
It is important that you arrange assistance on the day of delivery if required.
Once your order is confirmed, our service team will process it and prepare your item for shipping. We carefully package each item using secure materials to protect it during transit.
After dispatch, you will receive an email with tracking information, allowing you to monitor your delivery progress.
Our pallet delivery service covers mainland UK addresses. If you are located in remote or offshore areas, please contact our customer service team before placing your order to confirm delivery availability and any additional costs.
An adult must be present to receive and sign for the goods. Please check the item carefully for visible damage before signing. If any damage is visible, sign as “Damaged” and contact us immediately.
We aim to make your delivery as smooth and reliable as possible. If you have any questions or special access requirements, please contact us before placing your order.
Refurbished products are items that high-street retailers can no longer sell as new for various reasons. These may include:
When these products arrive at our refurbishing facility, they undergo technical testing, processing, and repackaging before being offered for sale. Each product is thoroughly inspected and tested by our technicians to ensure it meets our high quality standards.
Most items are supplied in their original packaging and are in excellent condition. If original packaging is unavailable, we provide secure protective packaging to ensure safe delivery.
All refurbished products include a 12-month warranty provided by Yellow Electronics (unless stated otherwise). Our warranty offers peace of mind and reflects our confidence in the quality and reliability of every item we sell.
Refurbished products are an excellent way to save hundreds of pounds compared with brand-new prices — without compromising on quality or performance.